Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources .

Posted 10/28/2026full-timeColorado Springs • Colorado • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client-service capabilities, effective communication, and problem-solving skills while managing cash transactions and adhering to established processes and regulations. Proficient in educating clients on mobile banking, online banking, and ATM self-service technologies to enhance the client experience.

Highest-signal resume keywords

Client-Service SkillsCash Handling ExperienceFinancial Services KnowledgeCommunication SkillsRelationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM Self-Service EducationSales ExperienceTime ManagementCapacity ManagementRegulatory ComplianceProblem-SolvingCritical Thinking

Soft Skills

EnthusiasticSelf-StarterMotivatedCollaborativeAdaptable

Certifications & Qualifications

High School DiplomaGEDAssociate's DegreeBachelor's Degree

Industry Keywords

Financial ServicesClient ExperienceOperational ExcellenceRisk CultureSales Goals

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources
Accurately and efficiently process cash transactions
Conduct deep conversations to understand clients’ financial and life priorities
Connect clients to solutions that meet their financial goals
Execute the bank’s risk culture and operational excellence standards
Build relationships with clients to meet financial needs
Follow established processes, laws, and regulations
Partner with small business, lending, and investment experts
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

High School Diploma / GED / Secondary School or equivalent
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Effective collaboration and relationship-building skills
Strong client-service, communication, critical-thinking, and problem-solving skills
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
Ability to follow established processes, applicable laws, and regulations
Effective time and capacity management
Must be able to work weekends and/or extended hours
May be scheduled at any financial center within a reasonable commuting distance
Desired: financial services experience and industry knowledge
Desired: one year of successful sales experience in a salary plus incentive environment with individual sales goals
Desired: six months of cash handling experience
Desired: Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Paid time off
Benefits eligibility
Opportunities to learn, grow, and build a career