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Relationship Banker
Bank of America. Engage clients in the lobby and educate them on conducting transactions through mobile banking, online banking, and ATMs .
Posted 9/25/2026full-timeAnaheim • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite
About the role
Key responsibilities & impact- Engage clients in the lobby and educate them on conducting transactions through mobile banking, online banking, and ATMs
- Accurately and efficiently process cash transactions
- Conduct deep conversations to understand clients’ financial and life priorities
- Connect clients to solutions that meet their financial goals
- Execute the bank’s risk culture and strive for operational excellence
- Build relationships with clients to meet financial needs
- Follow established processes, guidelines, laws, and regulations
- Partner with experts in small business, lending, and investments to grow business knowledge and networks
- Manage financial center traffic, appointments, and outbound calls
- Drive the client experience
- Manage cash responsibilities
Requirements
What you’ll need- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- Strong collaboration and relationship-building skills
- Passion, commitment and drive to improve clients’ financial lives
- Ability to identify solutions for new and existing clients based on their needs
- Effective and confident communication skills
- Ability to learn and adapt to new information and technology platforms
- Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
- Strong critical thinking and problem-solving skills
- Ability to follow established processes, guidelines, laws, and regulations
- Efficient time and capacity management
- Ability to work weekends and/or extended hours
- Ability to work at any financial center location within a reasonable commuting distance
- Experience in financial services and knowledge of financial services products and solutions (desired)
- One year of successful sales experience in a salary plus incentive environment with individual sales goals (desired)
- Six months of cash handling experience (desired)
- Bachelor's Degree or business-relevant Associate’s Degree in business management, business administration, or finance (desired)
- Subject to FDIC and Loan Originators criminal-history hiring restrictions
Benefits
Comp & perks- Industry-leading benefits
- Paid time off
- Resources and support for employees
- Benefits eligible
- Base salary compensation
- 40 hours per week