Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources .

Posted 9/17/2026full-timeKingston • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client engagement and relationship building, with a strong focus on financial services and cash handling. Proficient in educating clients on mobile banking, online banking, and ATM technologies while adhering to compliance and operational excellence.

Highest-signal resume keywords

Cash Handling ExperienceFinancial Services KnowledgeClient Relationship ManagementEffective Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM Self-Service EducationSales ExperienceTime ManagementOperational ExcellenceCompliance Adherence

Soft Skills

Enthusiastic Self-StarterCollaboration SkillsCritical ThinkingFlexibilityMotivation

Certifications & Qualifications

High School DiplomaGEDAssociate’s DegreeBachelor's Degree

Industry Keywords

Financial GoalsClient ExperienceRisk CultureSmall Business PartnershipsLending ExpertiseInvestment Knowledge

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources
Accurately and efficiently process cash transactions
Conduct in-depth conversations to understand clients’ financial and life priorities
Connect clients with solutions aligned to their financial goals
Execute the bank’s risk culture and pursue operational excellence
Build client relationships to meet financial needs
Follow established processes and guidelines while complying with laws and regulations
Partner with small business, lending, and investment experts to grow business knowledge and networks
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Effective collaboration and relationship-building skills
Passion, commitment, and drive to improve clients’ financial lives
Confidence identifying solutions for new and existing clients
Effective and confident communication skills
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
Strong critical thinking and problem-solving skills
Ability to follow established processes, guidelines, laws, and regulations
Efficient time and capacity management
Flexibility to work weekends and/or extended hours as needed
High School Diploma / GED / Secondary School or equivalent
Six months of cash handling experience desired
One year of successful sales experience in a salary-plus-incentive environment desired
Experience and knowledge in financial services desired
Bachelor's Degree or business-relevant Associate’s Degree desired

Benefits

Comp & perks

Competitive benefits supporting physical, emotional, and financial well-being
Benefits eligibility
Paid time off
Resources and support for employees
Base salary compensation
Flexible work arrangements depending on role