Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources .

Posted 10/8/2026full-timeYonkers • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service technologies. Possesses critical thinking and problem-solving abilities to identify tailored solutions that align with clients' financial goals.

Highest-signal resume keywords

Cash Handling ExperienceSales ExperienceFinancial Services KnowledgeEffective Communication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM Self-Service EducationFinancial Needs AssessmentRisk Culture ExecutionOperational ExcellenceGuideline AdherenceProblem-SolvingCapacity Management

Soft Skills

Relationship BuildingCollaborationEnthusiasmMotivationAdaptability

Certifications & Qualifications

High School DiplomaGEDAssociate’s DegreeBachelor's Degree

Industry Keywords

Financial ServicesClient ExperienceSales GoalsBusiness KnowledgeFinancial Solutions

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources
Accurately and efficiently process cash transactions for clients
Conduct deep conversations to understand clients’ financial and life priorities
Connect clients with solutions aligned to their financial goals
Execute the bank’s risk culture and strive for operational excellence
Build client relationships to meet financial needs
Follow established processes and guidelines while adhering to applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
Collaborates effectively and builds strong relationships
Passion, commitment and drive to improve clients’ financial lives
Ability to identify solutions for new and existing clients based on their needs
Effective and confident communication skills
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
Strong critical thinking and problem-solving skills
Ability to follow established processes, guidelines, laws, and regulations
Efficient time and capacity management
Flexibility to work weekends and/or extended hours as needed
Minimum High School Diploma / GED / Secondary School or equivalent
Six months of cash handling experience is a desired qualification
One year of successful sales experience in a salary plus incentive environment with individual sales goals is a desired qualification
Experience in financial services and knowledge of financial services products and solutions is desired
Bachelor's Degree or business-relevant Associate’s Degree is desired

Benefits

Comp & perks

Benefits eligible
Industry-leading benefits
Paid time off
Resources and support for employees
Base salary compensation
Predictable pay