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Relationship Banker
Bank of America. Engage clients in the lobby .
Posted 10/23/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and transactions. Proficient in cash handling and adhering to regulatory guidelines to ensure operational excellence.
Highest-signal resume keywords
Client EngagementCash HandlingFinancial Services KnowledgeEffective CommunicationProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash TransactionsMobile BankingOnline BankingATM Self-ServiceFinancial Services ProductsSales ExperienceTime ManagementProcess Adherence
Soft Skills
Relationship BuildingEnthusiasmMotivationCollaborationCritical Thinking
Certifications & Qualifications
High School DiplomaGEDAssociate's DegreeBachelor's Degree
Industry Keywords
Financial CenterRisk CultureOperational ExcellenceSales GoalsClient Experience
About the role
Key responsibilities & impact- Engage clients in the lobby
- Educate and assist clients with transactions through mobile banking, online banking, and ATM self-service resources
- Accurately and efficiently process cash transactions
- Conduct deep conversations to understand clients’ financial and life priorities
- Connect clients to solutions that meet financial goals
- Execute the bank’s risk culture and strive for operational excellence
- Build relationships with clients to meet financial needs
- Follow established processes and guidelines while adhering to applicable laws and regulations
- Partner with experts in small business, lending, and investments
- Manage financial center traffic, appointments, and outbound calls
- Drive the client experience
- Manage cash responsibilities
Requirements
What you’ll need- High School Diploma / GED / Secondary School or equivalent
- Must be able to work weekends and/or extended hours
- Must be able to travel to any financial center location within a reasonable distance
- Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
- Ability to collaborate effectively and build strong relationships
- Effective and confident communication skills
- Ability to learn and adapt to new information and technology platforms
- Ability to educate clients on ATM, online banking, and mobile banking transactions
- Strong critical thinking and problem-solving skills
- Ability to follow established processes, guidelines, laws, and regulations
- Ability to efficiently manage time and capacity
- Desired: experience in financial services and knowledge of financial services products and solutions
- Desired: one year of successful sales experience in a salary plus incentive environment with individual sales goals
- Desired: six months of cash handling experience
- Desired: Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance
Benefits
Comp & perks- Benefits eligible
- Paid time off
- Resources and support to employees
- Base salary compensation
- Predictable pay
- Inclusive workplace
- Opportunities to learn, grow, and make an impact
- Support for physical, emotional, and financial wellness
- Recognition and reward for performance