Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources .

Posted 10/7/2026full-timeBrooklyn • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and communication skills while effectively managing cash transactions and adhering to financial regulations. Possesses the ability to connect clients with appropriate financial solutions and drive an exceptional client experience.

Highest-signal resume keywords

Client EngagementCash Handling ExperienceSales ExperienceFinancial Services KnowledgeCritical Thinking

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash Transactions ProcessingFinancial Products KnowledgeSales Goal AchievementRisk Culture ExecutionOperational Excellence

Soft Skills

Effective CommunicationProblem-SolvingRelationship BuildingAdaptability

Tools & Technologies

Mobile BankingOnline BankingATM Self-Service

Industry Keywords

Financial ServicesClient ExperienceRegulations ComplianceSmall Business SolutionsInvestment Expertise

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources
Accurately and efficiently process cash transactions
Conduct deep conversations to understand clients’ financial and life priorities
Connect clients with solutions aligned to their financial goals
Execute the bank’s risk culture and strive for operational excellence
Build client relationships to meet financial needs
Follow established processes, guidelines, laws, and regulations
Partner with small business, lending, and investment experts
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

High School Diploma / GED / Secondary School or equivalent
Must be able to work weekends and/or extended hours
Must be able to travel to any financial center location within a reasonable distance
Ability to learn and adapt to new information and technology platforms
Strong critical thinking and problem-solving skills
Effective communication and client engagement skills
Six months of cash handling experience (desired)
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals (desired)
Experience in financial services and knowledge of financial services industry, products and solutions (desired)
Bachelor’s Degree or business-relevant Associate’s Degree (desired)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Paid time off
Resources and support for employees
Benefits eligibility