Relationship Banker – Bilingual English/Spanish

. Engage clients in the lobby and educate them on conducting transactions through mobile banking, online banking, and ATMs .

Posted 10/23/2026full-timeSilver Spring • Maryland • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Key responsibilities & impact

Engage clients in the lobby and educate them on conducting transactions through mobile banking, online banking, and ATMs
Accurately and efficiently process cash transactions
Conduct in-depth conversations to understand clients’ financial and life priorities
Connect clients with solutions that meet their financial goals
Execute the bank’s risk culture and pursue operational excellence
Build client relationships to meet financial needs
Follow established processes and guidelines while complying with laws and regulations
Grow business knowledge and network by partnering with small business, lending, and investment experts
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

What you’ll need

Fluent verbal and written Spanish; bilingual English/Spanish required
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Ability to collaborate effectively and build strong relationships
Passion, commitment and drive to improve clients’ financial lives
Confidence identifying solutions for new and existing clients based on their needs
Effective and confident communication; comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on self-service technologies such as ATM, online banking, and mobile banking
Strong critical thinking and problem-solving skills
Ability to follow established processes, guidelines, laws, and regulations
Efficient time and capacity management
Focus on results while acting in the client’s best interest
Ability to work weekends and/or extended hours, including scheduling at any financial center within a reasonable distance
Minimum high school diploma, GED, secondary school, or equivalent
Desired: experience in financial services and knowledge of financial products and solutions
Desired: one year of successful sales experience in a salary-plus-incentive environment with individual sales goals
Desired: six months of cash handling experience
Desired: bachelor’s degree or business-relevant associate degree

Comp & perks