Relationship Banker, Bilingual Spanish

Bank of America

. Engage clients in the lobby .

Posted 11/4/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement and financial services, with a strong focus on educating clients about banking technologies and solutions. Bilingual in Spanish, capable of building relationships and driving client satisfaction while adhering to regulatory guidelines.

Highest-signal resume keywords

Bilingual SpanishClient EngagementCash Handling ExperienceFinancial Services KnowledgeEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM Self-Service EducationSales ExperienceFinancial Solutions IdentificationTime ManagementProblem-SolvingOperational ExcellenceRegulatory Compliance

Soft Skills

EnthusiasticSelf-StarterRelationship BuildingCritical ThinkingAdaptability

Certifications & Qualifications

High School DiplomaGEDAssociate's DegreeBachelor's Degree

Industry Keywords

Financial ServicesClient ExperienceBusiness KnowledgeSales GoalsRisk Culture

About the role

Key responsibilities & impact

Engage clients in the lobby
Educate and assist clients with transactions through mobile banking, online banking, and ATM self-service resources
Accurately and efficiently process cash transactions
Conduct deep conversations to understand clients' financial and life priorities
Connect clients to solutions that meet their financial goals
Execute the bank's risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines while adhering to laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Bilingual Spanish required
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Collaborates effectively and builds strong relationships
Passion, commitment, and drive to improve clients' financial lives
Ability to identify solutions for new and existing clients based on their needs
Effective and confident communication; comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on self-service banking technologies, including ATM, online banking, and mobile banking
Strong critical thinking and problem-solving skills
Follow established processes, guidelines, laws, and regulations
Efficient time and capacity management
Focus on results while acting in the client's best interest
Able to work weekends and/or extended hours
Able to travel to any financial center location within a reasonable distance
Minimum high school diploma, GED, secondary school, or equivalent
Experience in financial services and knowledge of financial services industry, products, and solutions (desired)
One year of successful sales experience in a salary plus incentive environment with individual sales goals (desired)
Six months of cash handling experience (desired)
Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration, or finance (desired)

Benefits

Comp & perks

Industry-leading benefits
Paid time off
Resources and support to employees
Base salary compensation
Full-time schedule of 40 hours per week