Relationship Banker – Bilingual Spanish

Bank of America

. Engage clients in the lobby and educate and assist them with transactions through mobile banking, online banking and ATM self-service resources .

Posted 9/16/2026full-timeStaten Island • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service technologies. Proficient in cash handling and transaction processing, with a commitment to operational excellence and adherence to regulations.

Highest-signal resume keywords

Bilingual SpanishCash Handling ExperienceFinancial Services KnowledgeEffective Communication SkillsSales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transaction ProcessingMobile Banking EducationOnline Banking EducationATM Self-Service EducationFinancial Services Products Knowledge

Soft Skills

Client Relationship BuildingCritical ThinkingProblem-SolvingTime ManagementSelf-Motivation

Certifications & Qualifications

High School DiplomaGEDAssociate's Degree

Industry Keywords

Financial Center OperationsClient ExperienceRisk CultureOperational ExcellenceSales Goals

About the role

Key responsibilities & impact

Engage clients in the lobby and educate and assist them with transactions through mobile banking, online banking and ATM self-service resources
Accurately and efficiently process cash transactions
Hold deep conversations with clients to understand their financial and life priorities
Connect clients to solutions that meet their financial goals
Execute the bank’s risk culture and strive for operational excellence
Build client relationships to meet financial needs
Follow established processes and guidelines while adhering to applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending and investments
Manage financial center traffic, appointments and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Bilingual Spanish required
High school diploma, GED, secondary school or equivalent required
Ability to work weekends and/or extended hours
Ability to travel to any financial center location within a reasonable distance
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Ability to collaborate effectively and build strong relationships
Passion, commitment and drive to improve clients’ financial lives
Confidence identifying solutions for new and existing clients
Effective and confident communication skills; comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking and mobile banking self-service technologies
Strong critical thinking and problem-solving skills
Ability to follow established processes, guidelines, laws and regulations
Efficient time and capacity management
Desired: experience in financial services and knowledge of financial services products and solutions
Desired: one year of successful sales experience in a salary plus incentive environment with individual sales goals
Desired: six months of cash handling experience
Desired: bachelor’s degree or business-relevant associate’s degree

Benefits

Comp & perks

Benefits eligible
Industry-leading benefits
Paid time off
Resources and support for employees
Base salary compensation
40 hours per week