Relationship Banker, Bilingual Spanish

Bank of America

. Engage clients in the lobby and educate them about banking services .

Posted 11/3/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement and relationship building, with a strong focus on financial services and solutions. Proficient in cash handling, mobile banking, and online banking technologies, while adhering to established regulations and guidelines.

Highest-signal resume keywords

Bilingual SpanishCash Handling ExperienceSales ExperienceFinancial Services KnowledgeEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile BankingOnline BankingATM OperationsFinancial Services Products Knowledge

Soft Skills

Relationship-BuildingCritical ThinkingProblem-SolvingTime ManagementSelf-Starter

Certifications & Qualifications

High School DiplomaGEDAssociate's Degree

Industry Keywords

Banking ServicesClient ExperienceOperational ExcellenceRisk CultureFinancial Goals

About the role

Key responsibilities & impact

Engage clients in the lobby and educate them about banking services
Assist clients with transactions through mobile banking, online banking, ATMs, and other self-service resources
Accurately and efficiently process cash transactions
Conduct in-depth conversations to understand clients’ financial and life priorities
Connect clients with solutions aligned to their financial goals
Execute the bank’s risk culture and pursue operational excellence
Build client relationships to meet financial needs
Follow established processes, guidelines, laws, and regulations
Partner with small-business, lending, and investment experts to grow business knowledge and networks
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Bilingual Spanish required
Enthusiastic, highly motivated self-starter with strong work ethic and focus on results
Effective collaboration and relationship-building skills
Passion, commitment, and drive to improve clients’ financial lives
Confidence identifying solutions for new and existing clients
Effective and confident communication; comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
Strong critical thinking and problem-solving skills
Ability to follow established processes, guidelines, laws, and regulations
Efficient time and capacity management
Ability to work weekends and/or extended hours
Ability to travel to any financial center location within a reasonable distance
High school diploma, GED, secondary school, or equivalent required
Six months of cash handling experience desired
One year of successful sales experience in a salary-plus-incentive environment with individual sales goals desired
Experience in financial services and knowledge of financial services products and solutions desired
Bachelor’s degree or business-relevant associate’s degree desired

Benefits

Comp & perks

Industry-leading benefits
Paid time off
Resources and support to employees
In-office culture with role-specific flexibility