Relationship Banker – Bilingual Spanish

Bank of America

. Engage clients in the lobby .

Posted 9/16/2026full-timeBrooklyn • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service banking solutions. Proficient in cash handling and committed to operational excellence within established regulatory frameworks.

Highest-signal resume keywords

Bilingual SpanishCash Handling ExperienceFinancial Services KnowledgeSales ExperienceEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM Transactions EducationFinancial Needs AssessmentProblem-SolvingTime ManagementOperational Excellence

Soft Skills

Relationship-BuildingCollaborationEnthusiasmMotivationAdaptability

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Financial ServicesClient ExperienceRisk CultureSales GoalsSelf-Service Resources

About the role

Key responsibilities & impact

Engage clients in the lobby
Educate and assist clients with transactions through mobile banking, online banking, ATM, and other self-service resources
Accurately and efficiently process cash transactions
Conduct deep conversations to understand clients’ financial and life priorities
Connect clients with solutions that meet their financial goals
Execute the bank’s risk culture and pursue operational excellence
Build client relationships to meet financial needs
Follow established processes and applicable laws and regulations
Partner with small business, lending, and investment experts to grow business knowledge and networks
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Bilingual Spanish required
Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
Effective collaboration and relationship-building skills
Passion, commitment, and drive to improve clients’ financial lives
Ability to identify solutions for new and existing clients based on their needs
Effective and confident communication skills; comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service transactions
Strong critical thinking and problem-solving skills
Ability to follow established processes, guidelines, laws, and regulations
Efficient time and capacity management
Ability to work weekends and/or extended hours and travel to any financial center within a reasonable distance
Experience in financial services and knowledge of financial services products and solutions (desired)
One year of successful sales experience in a salary-plus-incentive environment with individual sales goals (desired)
Six months of cash handling experience (desired)
High school diploma, GED, secondary school, or equivalent

Benefits

Comp & perks

Industry-leading benefits
Paid time off
Resources and support to employees
In-office culture supporting collaboration, engagement, and career development
Opportunities to learn, grow, and make an impact