Relationship Banker – Bilingual Spanish Required

Bank of America

. Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, ATM, and other self-service resources .

Posted 9/16/2026full-timeArcadia • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement and communication skills to educate clients on financial services, including mobile and online banking. Possesses critical thinking and problem-solving abilities to identify solutions that align with clients' financial goals.

Highest-signal resume keywords

Bilingual SpanishCash Handling ExperienceSales ExperienceFinancial Services KnowledgeClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM EducationFinancial Products Knowledge

Soft Skills

Effective CommunicationCritical ThinkingProblem-SolvingClient EngagementAdaptability

Tools & Technologies

Self-Service TechnologiesTechnology Platforms

Certifications & Qualifications

High School DiplomaGEDAssociate’s DegreeBachelor's Degree

Industry Keywords

Financial ServicesRisk CultureOperational ExcellenceSales GoalsClient Experience

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, ATM, and other self-service resources
Accurately and efficiently process cash transactions
Conduct deep conversations to understand clients’ financial and life priorities
Connect clients with solutions that meet their financial goals
Execute the bank’s risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes, guidelines, laws, and regulations
Partner with experts in small business, lending, and investments to grow business knowledge and network
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities
Train at one financial center and potentially move to another location within a reasonable commuting distance based on business needs

Requirements

What you’ll need

High School Diploma / GED / Secondary School or equivalent
Bilingual Spanish required
Ability to work weekends and/or extended hours as needed
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
Strong critical thinking and problem-solving skills
Effective and confident communication skills
Ability to identify solutions based on client needs
Six months of cash handling experience (desired)
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals (desired)
Experience in financial services and knowledge of financial services industry, products, and solutions (desired)
Bachelor's Degree or business-relevant Associate’s Degree (desired)
FDIC/loan Originator hiring restrictions apply

Benefits

Comp & perks

Base salary compensation
Benefits eligibility
Paid time off
Resources and support for employees
Opportunities to learn, grow, and make an impact
Recognition and rewards for performance
Support for physical, emotional, and financial wellness
In-office flexibility based on role-specific considerations