Relationship Banker, Bilingual Spanish Required

Bank of America

. Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, ATM, and other self-service resources .

Posted 11/4/2026full-timeBrooklyn • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service technologies. Possesses critical-thinking abilities to identify solutions that align with clients' financial goals and needs.

Highest-signal resume keywords

Bilingual SpanishCash Handling ExperienceFinancial Services KnowledgeSales ExperienceEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM EducationTime ManagementProblem-SolvingCompliance with RegulationsOperational Excellence

Soft Skills

Relationship-BuildingCollaborationEnthusiasmMotivationAdaptability

Industry Keywords

Financial Services IndustryClient ExperienceSales GoalsSelf-Service TechnologiesBusiness Knowledge

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, ATM, and other self-service resources
Accurately and efficiently process cash transactions for clients as needed
Conduct deep conversations to understand clients’ financial and life priorities
Connect clients with solutions that meet their financial goals
Execute the bank’s risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines and comply with applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Bilingual Spanish required
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Effective collaboration and relationship-building skills
Passion, commitment, and drive to improve clients’ financial lives
Ability to identify solutions for new and existing clients based on their needs
Effective and confident communication skills; comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
Strong critical-thinking and problem-solving skills
Ability to follow established processes and guidelines and comply with applicable laws and regulations
Efficient time and capacity management
Must be able to work weekends and/or extended hours
Must be able to travel to any financial center location within a reasonable distance
Minimum education: High School Diploma / GED / Secondary School or equivalent
Experience in financial services and knowledge of financial services industry, products, and solutions (desired)
One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals (desired)
Six months of cash-handling experience (desired)
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance (desired)

Benefits

Comp & perks

Base salary compensation
Benefits eligibility
Paid time off
Resources and support for employees