Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources .

Posted 9/24/2026full-timeFlower Mound • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement and relationship-building skills while effectively managing cash transactions and adhering to banking regulations. Proficient in financial services knowledge and capable of driving client experiences through effective communication and problem-solving.

Highest-signal resume keywords

Cash Handling ExperienceFinancial Services KnowledgeSales ExperienceEffective Communication SkillsCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingFinancial Services Products KnowledgeSales TechniquesRisk ManagementOperational Excellence

Soft Skills

Client EngagementRelationship BuildingProblem-SolvingAdaptabilityCommunication

Tools & Technologies

Mobile BankingOnline BankingATM Self-Service

Industry Keywords

Financial ServicesBanking RegulationsClient ExperienceBusiness ManagementBilingual Spanish

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources
Accurately and efficiently process cash transactions
Conduct in-depth conversations to understand clients’ financial and life priorities
Connect clients to solutions that meet their financial goals
Execute the bank’s risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes, guidelines, laws, and regulations
Partner with small business, lending, and investment experts to grow business knowledge and networks
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

High School Diploma / GED / Secondary School or equivalent
Ability to work weekends and/or extended hours as needed
Ability to learn and adapt to new information and technology platforms
Strong critical thinking and problem-solving skills
Effective and confident communication skills
Desired: experience in financial services and knowledge of financial services products and solutions
Desired: one year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Desired: six months of cash handling experience
Desired: Bachelor’s degree or business-relevant associate degree such as business management, business administration, or finance
Desired: bilingual Spanish skills, written and verbal
40 hours per week

Benefits

Comp & perks

Inclusive workplace commitment
Opportunities to learn, grow, and make an impact
Recognition and rewards for performance
Support for teammates’ physical, emotional, and financial wellness
In-office flexibility based on role-specific considerations
Potential placement at another financial center within a reasonable commuting distance
Full-time schedule, 40 hours per week