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Bank of America

Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources .

Posted 10/16/2026full-timeIrvine • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

About the role

Key responsibilities & impact
  • Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources
  • Accurately and efficiently process cash transactions for clients
  • Conduct deep conversations to understand clients’ financial and life priorities
  • Connect clients to solutions that meet their financial goals
  • Execute the bank’s risk culture and strive for operational excellence
  • Build relationships with clients to meet financial needs
  • Follow established processes and guidelines while adhering to applicable laws and regulations
  • Grow business knowledge and networks by partnering with experts in small business, lending, and investments
  • Manage financial center traffic, appointments, and outbound calls
  • Drive the client experience
  • Manage cash responsibilities
  • Train at one financial center and potentially move to another location within a reasonable commuting distance based on business needs

Requirements

What you’ll need
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborates effectively and builds strong relationships
  • Passion, commitment and drive to improve clients’ financial lives
  • Ability to identify solutions for new and existing clients based on their needs
  • Effective and confident communication; comfortable engaging all clients
  • Ability to learn and adapt to new information and technology platforms
  • Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
  • Strong critical thinking and problem-solving skills
  • Ability to follow established processes and guidelines and comply with applicable laws and regulations
  • Efficient time and capacity management
  • Results-focused while acting in the client’s best interest
  • Must be able to work weekends and/or extended hours
  • May be scheduled at any financial center location within a reasonable commuting distance
  • Desired: experience in financial services and knowledge of financial services products and solutions
  • Desired: one year of successful sales experience in a salary-plus-incentive environment with individual sales goals
  • Desired: six months of cash handling experience
  • Desired: Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration, or finance
  • Hiring restrictions may apply under FDIC and Loan Originators regulations

Benefits

Comp & perks
  • Industry-leading benefits
  • Paid time off
  • Resources and support to employees
  • Base salary compensation
  • Predictable pay
  • Benefits eligibility