Relationship Banker

Bank of America

. Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources .

Posted 10/8/2026full-timeYonkers • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement and financial services, with a strong focus on cash handling, transaction processing, and adherence to regulations. Capable of building relationships and educating clients on banking technologies to enhance their financial experience.

Highest-signal resume keywords

Cash Handling ExperienceFinancial Services KnowledgeClient EngagementSales ExperienceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash TransactionsMobile BankingOnline BankingATM Self-ServiceFinancial Products KnowledgeSales TechniquesRisk ManagementOperational ExcellenceProcess AdherenceTime Management

Soft Skills

Strong Work EthicCollaborationCritical ThinkingProblem-SolvingFlexibility

Certifications & Qualifications

High School DiplomaGEDAssociate's DegreeBachelor's Degree

Industry Keywords

Financial ServicesClient ExperienceBusiness ManagementBusiness AdministrationLendingInvestments

About the role

Key responsibilities & impact

Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources
Accurately and efficiently process cash transactions
Have in-depth conversations with clients to understand financial and life priorities
Connect clients to solutions that meet financial goals
Execute the bank’s risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines while adhering to applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending, and investments
Manage financial center traffic, appointments, and outbound calls
Drive the client experience
Manage cash responsibilities

Requirements

What you’ll need

Strong work ethic and focus on results
Ability to collaborate and build relationships
Effective and confident communication
Ability to learn and adapt to new information and technology platforms
Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
Critical thinking and problem-solving skills
Ability to follow established processes, guidelines, laws, and regulations
Time and capacity management
Flexibility to work weekends and/or extended hours as needed
Minimum high school diploma, GED, secondary school, or equivalent
Desired: Experience in financial services and knowledge of financial services products and solutions
Desired: One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Desired: Six months of cash handling experience
Desired: Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance

Benefits

Comp & perks

Benefits eligible
Paid time off
Resources and support to employees
Base salary compensation
Predictable pay