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Bank of America

Relationship Banker – Russian Required

Bank of America

. Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATMs .

Posted 10/15/2026full-timeBrooklyn • New York • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services, including mobile banking, online banking, and ATMs. Possesses critical thinking and problem-solving abilities to identify solutions that align with clients' financial goals.

Highest-signal resume keywords
Bilingual RussianCash Handling ExperienceFinancial Services KnowledgeEffective Communication SkillsSales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash Transaction ProcessingMobile Banking EducationOnline Banking EducationATM EducationFinancial Services Products Knowledge
Soft Skills
Strong Work EthicCollaborationRelationship BuildingCritical ThinkingProblem Solving
Industry Keywords
Financial Center ManagementOperational ExcellenceRisk CultureTime ManagementSales Goals

About the role

Key responsibilities & impact
  • Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATMs
  • Accurately and efficiently process cash transactions
  • Conduct deep conversations with clients to understand their financial and life priorities
  • Connect clients to solutions that meet their financial goals
  • Execute the bank's risk culture and strive for operational excellence
  • Build relationships with clients to meet financial needs
  • Follow established processes and guidelines while adhering to applicable laws and regulations
  • Grow business knowledge and network by partnering with experts in small business, lending, and investments
  • Manage financial center traffic, appointments, and outbound calls
  • Drive the client experience
  • Manage cash responsibilities

Requirements

What you’ll need
  • Bilingual Russian required
  • Strong work ethic and focus on results
  • Ability to collaborate effectively and build relationships
  • Ability to identify solutions for new and existing clients
  • Effective and confident communication skills
  • Ability to learn and adapt to new information and technology platforms
  • Ability to educate clients on ATM, online banking, and mobile banking transactions
  • Strong critical thinking and problem-solving skills
  • Ability to follow established processes, guidelines, laws, and regulations
  • Efficient time and capacity management
  • Must be able to work weekends and/or extended hours
  • Must be able to travel to any financial center location within a reasonable distance
  • High School Diploma / GED / Secondary School or equivalent
  • Desired: experience in financial services and knowledge of financial services products and solutions
  • Desired: one year of successful sales experience in a salary plus incentive environment with individual sales goals
  • Desired: six months of cash handling experience
  • Desired: Bachelor's Degree or business-relevant Associate’s Degree

Benefits

Comp & perks
  • Industry-leading benefits
  • Paid time off
  • Resources and support to employees
  • Base salary compensation
  • Predictable pay
  • Benefits eligibility