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Bank of America

Relationship Banker – South Bay Market

Bank of America

. Engage clients in the lobby and educate them on banking services .

Posted 11/3/2026full-timeTorrance • California • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on banking services and self-service technologies. Possesses critical thinking and problem-solving abilities to identify tailored financial solutions and manage cash responsibilities in compliance with established guidelines.

Highest-signal resume keywords
Client EngagementCash Handling ExperienceFinancial Services KnowledgeEffective Communication SkillsSales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash Transactions ProcessingMobile BankingOnline BankingATM EducationFinancial Needs AssessmentRisk Culture ExecutionOperational Excellence StandardsTime ManagementCapacity ManagementSales Goal Achievement
Soft Skills
Strong Work EthicCollaboration SkillsRelationship-Building SkillsAdaptabilityCritical Thinking
Certifications & Qualifications
Bachelor's DegreeAssociate's Degree in Business ManagementAssociate's Degree in Business AdministrationAssociate's Degree in Finance
Industry Keywords
Financial Center OperationsClient ExperienceBanking ServicesComplianceLendingInvestment SolutionsSelf-Service TechnologiesSales EnvironmentFDIC RegulationsLoan Originators

About the role

Key responsibilities & impact
  • Engage clients in the lobby and educate them on banking services
  • Assist clients with transactions through mobile banking, online banking, and ATMs
  • Accurately and efficiently process cash transactions
  • Conduct in-depth conversations to understand clients' financial and life priorities
  • Connect clients with solutions aligned to their financial goals
  • Execute the bank's risk culture and operational excellence standards
  • Build client relationships to meet financial needs
  • Follow processes, guidelines, laws, and regulations
  • Partner with small business, lending, and investment experts
  • Manage financial center traffic, appointments, and outbound calls
  • Drive the client experience
  • Manage cash responsibilities
  • Train at one financial center and potentially move to another nearby location based on business needs

Requirements

What you’ll need
  • Strong work ethic and intense focus on results
  • Effective collaboration and relationship-building skills
  • Passion, commitment and drive to improve clients' financial lives
  • Ability to identify solutions for new and existing clients based on their needs
  • Effective and confident communication skills
  • Ability to learn and adapt to new information and technology platforms
  • Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
  • Strong critical thinking and problem-solving skills
  • Ability to follow established processes, guidelines, laws, and regulations
  • Efficient time and capacity management
  • Ability to work weekends and/or extended hours
  • Ability to work at any financial center location within a reasonable commuting distance
  • Desired: financial services experience and industry knowledge
  • Desired: one year of successful sales experience in a salary-plus-incentive environment with individual sales goals
  • Desired: six months of cash handling experience
  • Desired: Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration, or finance
  • FDIC and Loan Originators hiring restrictions apply

Benefits

Comp & perks
  • Industry-leading benefits
  • Paid time off
  • Resources and support for employees
  • Base salary compensation
  • Benefits eligibility