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Bank of America

Relationship Banker – Spanish Language Preferred

Bank of America

. Engage clients in the lobby to educate and assist them with self-service banking transactions .

Posted 10/6/2026full-timeDenver • Colorado • United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively managing cash transactions and adhering to regulatory guidelines. Proficient in educating clients on self-service banking technologies and driving operational excellence in a financial services environment.

Highest-signal resume keywords
Client EngagementCash Handling ExperienceFinancial Services KnowledgeSales ExperienceSpanish Language

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash TransactionsSelf-Service Banking TechnologiesFinancial Products KnowledgeSales Goals AchievementTime Management
Soft Skills
Effective CollaborationStrong CommunicationCritical ThinkingProblem-SolvingMotivated Self-Starter
Tools & Technologies
ATMOnline BankingMobile Banking
Certifications & Qualifications
High School DiplomaGEDAssociate's DegreeBachelor's Degree (Desired)
Industry Keywords
Financial ServicesOperational ExcellenceRisk CultureClient ExperienceRegulatory Compliance

About the role

Key responsibilities & impact
  • Engage clients in the lobby to educate and assist them with self-service banking transactions
  • Accurately and efficiently process cash transactions
  • Conduct deep conversations to understand clients' financial and life priorities
  • Connect clients to solutions that meet their financial goals
  • Execute the bank's risk culture and strive for operational excellence
  • Build relationships with clients to meet financial needs
  • Partner with experts in small business, lending, and investments
  • Manage financial center traffic, appointments, and outbound calls
  • Drive the client experience
  • Manage cash responsibilities
  • Follow established processes and guidelines while adhering to applicable laws and regulations

Requirements

What you’ll need
  • High school diploma / GED / secondary school or equivalent
  • Must be able to work weekends and/or extended hours
  • May be scheduled at any financial center location within a reasonable distance
  • Enthusiastic, highly motivated self-starter with strong work ethic and focus on results
  • Effective collaboration and relationship-building skills
  • Strong communication and client engagement skills
  • Ability to learn and adapt to new information and technology platforms
  • Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
  • Strong critical thinking and problem-solving skills
  • Efficient time and capacity management
  • Experience in financial services and knowledge of financial services industry, products, and solutions
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
  • Six months of cash handling experience
  • Spanish language preferred
  • Bachelor's Degree or business-relevant Associate's Degree is desired
  • Adherence to applicable laws and regulations

Benefits

Comp & perks
  • Benefits eligible
  • Paid time off
  • Resources and support to employees
  • In-office flexibility based on role-specific responsibilities and business needs
  • Opportunities to learn, grow, and make an impact
  • Recognition and rewards for performance
  • Support for physical, emotional, and financial wellness
  • Affordable, competitive, and flexible benefits