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Bank of America

Relationship Banker – Spanish Language Preferred

Bank of America

. Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATMs .

Posted 10/6/2026full-timeDenver • Colorado • United StatesJunior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service banking solutions. Possesses critical thinking and problem-solving abilities to identify and connect clients with appropriate financial products and services.

Highest-signal resume keywords
Client EngagementCash Handling ExperienceFinancial Services KnowledgeSales ExperienceEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash Transactions ProcessingMobile Banking EducationOnline Banking EducationATM Transactions EducationSales Goal AchievementFinancial Products KnowledgeOperational ExcellenceRisk Culture ExecutionTime ManagementCapacity Management
Soft Skills
Relationship BuildingCollaborationProblem-SolvingAdaptabilityEnthusiasm
Certifications & Qualifications
High School DiplomaGEDAssociate’s DegreeBachelor's Degree
Industry Keywords
Financial ServicesClient ExperienceRegulatory ComplianceSales EnvironmentFinancial Center Operations

About the role

Key responsibilities & impact
  • Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATMs
  • Accurately and efficiently process cash transactions
  • Conduct deep conversations to understand clients' financial and life priorities
  • Connect clients to solutions that meet their financial goals
  • Execute the bank's risk culture and pursue operational excellence
  • Build relationships with clients to meet financial needs
  • Follow established processes, guidelines, laws, and regulations
  • Partner with experts in small business, lending, and investments to grow business knowledge and networks
  • Manage financial center traffic, appointments, and outbound calls
  • Drive the client experience
  • Manage cash responsibilities

Requirements

What you’ll need
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborates effectively to build and nurture strong relationships
  • Passion, commitment and drive to improve clients' financial lives
  • Confidence identifying solutions for new and existing clients based on their needs
  • Effective and confident communication; comfortable engaging all clients
  • Ability to learn and adapt to new information and technology platforms
  • Ability to educate clients on ATM, online banking, and mobile banking self-service transactions
  • Strong critical thinking and problem-solving skills
  • Ability to follow established processes, guidelines, laws, and regulations
  • Efficient time and capacity management
  • Must be able to work weekends and/or extended hours
  • May be scheduled at any financial center location within a reasonable distance
  • Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
  • Preferred experience in financial services and knowledge of financial services products and solutions
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
  • Six months of cash handling experience
  • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Benefits

Comp & perks
  • Affordable, competitive and flexible benefits
  • Support for physical, emotional, and financial wellness
  • Opportunities to learn, grow, and make an impact
  • Industry-leading benefits
  • Paid time off
  • Resources and support to employees