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Bank of America

Relationship Banker – Spanish Required

Bank of America

. Engage clients in the lobby to educate and assist with transactions through self-service resources .

Posted 11/2/2026full-timeBrooklyn • New York • United StatesJunior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively processing cash transactions and adhering to compliance regulations. Proficient in educating clients on self-service banking technologies and identifying tailored financial solutions.

Highest-signal resume keywords
Bilingual SpanishCash Handling ExperienceSales ExperienceFinancial Services KnowledgeEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash TransactionsSelf-Service Banking TechnologiesFinancial Solutions IdentificationTime ManagementProblem-Solving
Soft Skills
Relationship-BuildingCollaborationMotivationAdaptabilityCritical Thinking
Tools & Technologies
ATMOnline BankingMobile Banking
Industry Keywords
Financial ServicesOperational ExcellenceRisk CultureSales GoalsCompliance

About the role

Key responsibilities & impact
  • Engage clients in the lobby to educate and assist with transactions through self-service resources
  • Accurately and efficiently process cash transactions
  • Conduct deep conversations with clients to understand their financial and life priorities
  • Connect clients to solutions that meet their financial goals
  • Execute the bank's risk culture and strive for operational excellence
  • Build relationships with clients to meet financial needs
  • Follow established processes and guidelines while adhering to applicable laws and regulations
  • Grow business knowledge and network by partnering with experts in small business, lending, and investments
  • Manage financial center traffic, appointments, and outbound calls
  • Drive the client experience
  • Manage cash responsibilities

Requirements

What you’ll need
  • Bilingual Spanish required
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Effective collaboration and relationship-building skills
  • Passion, commitment and drive to improve clients' financial lives
  • Ability to identify solutions for new and existing clients based on their needs
  • Effective and confident communication skills
  • Ability to learn and adapt to new information and technology platforms
  • Ability to educate clients on self-service banking technologies, including ATM, online banking, and mobile banking
  • Strong critical-thinking and problem-solving skills
  • Ability to follow established processes and guidelines and comply with applicable laws and regulations
  • Efficient time and capacity management
  • Ability to work weekends and/or extended hours
  • Ability to travel to any financial center location within a reasonable distance
  • Experience in financial services and knowledge of financial services industry, products, and solutions
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
  • Six months of cash-handling experience
  • Minimum education requirement: High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks
  • Benefits eligible
  • Paid time off
  • Resources and support to employees
  • Base salary compensation
  • Predictable pay