Sales Support Associate

Bank of America

. Identify and support client needs and capabilities in partnership with relationship management and sales support teams .

Posted 10/6/2026full-timeParamus • New Jersey • United StatesJuniorMid-Level💰 $32 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client management capabilities, focusing on KYC onboarding, operational risk compliance, and customer due diligence. Proficient in supporting sales and relationship management teams to enhance client retention and revenue growth.

Highest-signal resume keywords

Client ManagementKYC OnboardingOperational Risk ComplianceSales SupportFinancial Center Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft Office SuiteCustomer Due DiligenceFraud PreventionAccount OpeningAML ComplianceData AnalysisSales Lead CompilationBank Products KnowledgeCredit Sales ServicingOperations Management

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsPresentation SkillsMultitasking Ability

Industry Keywords

Commercial BankingBusiness BankingPremier Relationship ManagementClient RetentionHigh-Risk Indicator

About the role

Key responsibilities & impact

Identify and support client needs and capabilities in partnership with relationship management and sales support teams
Support client management teams with sales, referrals, Know Your Customer (KYC) onboarding, and client retention
Manage operational and risk components of client relationships, including due diligence, account opening, and customer compliance
Interact with clients and client teams to identify opportunities supporting team and market goals for client retention, fraud prevention, and revenue growth
Ensure accuracy, completeness, and timeliness of client onboarding, KYC, and operational risk/compliance data
Serve as point of contact for account openings/closings and escalated Contact Center issues
Connect clients with business partners and support teams to resolve service-related issues
Support Customer Due Diligence processes and AML, money services business, high-risk indicator/industry, and related KYC activities
Conduct research and analysis to compile sales leads and provide data to client teams and partners

Requirements

What you’ll need

Proficient in Microsoft Office Suite
Excellent written and verbal communication skills
Familiarity with bank products, services operations, systems, policies and procedures for business/corporate clients
Strong client focus and direct client contact experience
Excellent interpersonal, communication, presentation, organization and computer skills
Ability to multitask and simultaneously support various priorities
Minimum education: High School Diploma / GED / Secondary School or equivalent
Desired: experience in Financial Center leadership; Commercial Banking relationship management or support; Business Banking relationship management or support; Premier relationship management or support
Desired: Credit/Treasury sales servicing and/or operations management experience
1st shift availability
40 hours per week

Benefits

Comp & perks

Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support for employees
In-office culture supporting collaboration, engagement, and career development
Opportunities to learn, grow, and make an impact