Sales Support Associate

Bank of America

. Interact with clients and client teams to identify opportunities supporting client delight and retention, fraud prevention, and revenue growth .

Posted 10/15/2026full-timeUnited StatesJuniorMid-Level💰 $32 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, ensuring data integrity and compliance with KYC and AML requirements. Proficient in supporting sales processes and operational risk management while maintaining excellent communication and organizational skills.

Highest-signal resume keywords

Client Relationship ManagementKYC ComplianceAML ProcessesMicrosoft Office Suite ProficiencyFinancial Center Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KYCAMLData IntegritySales Lead CompilationOperational Risk ManagementAccount OpeningCustomer ComplianceFraud PreventionClient OnboardingCommercial Banking

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsMultitasking AbilityClient Focus

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Bank ProductsBusiness BankingCredit Sales ServicingTreasury OperationsClient Retention

About the role

Key responsibilities & impact

Interact with clients and client teams to identify opportunities supporting client delight and retention, fraud prevention, and revenue growth
Ensure client data integrity, including accuracy, completeness, and timeliness of onboarding, Know Your Client (KYC), and operational risk/compliance data
Serve as point of contact for account openings and closings
Handle escalated issues arising from the Contact Center
Connect clients with client team business partners and support teams to navigate service-related issues
Support Customer Due Diligence processes and ensure timely, accurate completion of AML, money services business, high-risk indicator or industry, and related KYC requirements
Conduct research and analysis to compile sales leads and provide data to client teams and partners
Support sales, referrals, KYC onboarding, client retention, operational risk, account opening, and customer compliance with policies and regulations

Requirements

What you’ll need

Proficient in Microsoft Office Suite
Excellent written and verbal communication skills
Familiarity with bank products, services operations, systems, policies and procedures for business/corporate clients
Strong client focus and direct client contact experience
Excellent interpersonal, communication, presentation, organization and computer skills
Ability to multitask and simultaneously support various priorities
High School Diploma / GED / Secondary School or equivalent
Desired: Experience in Financial Center leadership; Commercial Banking relationship management or support; Business Banking relationship management or support; or Premier relationship management or support
Desired: Credit/Treasury sales servicing and/or operations management experience
Ability to work 1st shift in the United States of America
40 hours per week

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support for employees