Senior Banker

Bank of America

. Serve as the first point of contact for financial center clients .

Posted 9/24/2026full-timeGlendale • California • United StatesSenior💰 $26 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and sales within a financial services environment, focusing on delivering exceptional client care and optimizing operational accuracy. Proficient in utilizing self-service technologies and ensuring compliance with regulatory requirements.

Highest-signal resume keywords

Client Relationship ManagementSales ExperienceStrong Communication SkillsCritical ThinkingTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account OpeningAccount MaintenanceDigital Assisted ShoppingSelf-Service TechnologiesRegulatory Compliance

Soft Skills

CollaborationProblem-SolvingOrganizational SkillsAdaptabilityWork Ethic

Certifications & Qualifications

Notary Commission

Industry Keywords

Financial ServicesClient CareConsumer SolutionsSmall Business SolutionsOutbound Calls

About the role

Key responsibilities & impact

Serve as the first point of contact for financial center clients
Uncover personal banking needs of individual and small business clients
Offer appropriate banking solutions and connect clients to specialists
Deepen client relationships through platform services
Support clients with self-service and transactional activities
Provide exceptional client care and conduct outbound calls
Perform consistent client follow-up routines
Partner with teams to provide consumer and small business solutions, services, and strategies
Assist, educate, and train clients on simple transactions through self-service technologies
Use resources, technologies, and processes to optimize client experience and operational accuracy
Open accounts, perform account maintenance, and conduct Digital Assisted Shopping in compliance with established processes and laws
Manage client interactions while meeting regulatory requirements

Requirements

What you’ll need

Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
In lieu of one year of sales experience, previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months
Strong work ethic and focus on results
Ability to collaborate effectively and build strong relationships
Strong written and verbal communication skills
Comfortable engaging clients in person and by phone
Ability to learn and adapt to new information and technology platforms
Strong critical thinking and problem-solving skills
Effective time management and organizational skills
Commissioned notary or ability to successfully obtain a notary commission in the state of employment within a few months of starting
Ability to work weekends and/or extended hours
Ability to travel to any financial center within a reasonable distance
High School Diploma / GED / Secondary School or equivalent
Must satisfy applicable FDIC and loan originator hiring restrictions

Benefits

Comp & perks

Formulaic incentive plan eligibility
Paid time off
Industry-leading benefits
Access to resources and support for employees