Senior Banker

Bank of America

. Serve as the first point of contact for financial center clients .

Posted 11/11/2026full-timeGlendale • California • United StatesSenior💰 $26 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building capabilities while providing personalized banking solutions. Proficient in managing client interactions and optimizing operational accuracy in compliance with regulatory requirements.

Highest-signal resume keywords

Sales ExperienceClient-Centric EnvironmentEffective Communication SkillsCritical ThinkingNotary Commission

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account MaintenanceDigital Assisted ShoppingSelf-Service TechnologiesTransactional ActivitiesRegulatory Compliance

Soft Skills

Relationship-BuildingCollaborationTime ManagementProblem-SolvingAdaptability

Certifications & Qualifications

Notary Commission

Industry Keywords

Financial CenterPersonal BankingSmall Business SolutionsClient ExperienceOutbound Calls

About the role

Key responsibilities & impact

Serve as the first point of contact for financial center clients
Uncover personal banking needs of individual and small business clients
Offer appropriate banking solutions and connect clients with specialists
Deepen client relationships through platform services
Support clients with self-service and transactional activities
Educate and train clients on simple transactions using self-service technologies
Leverage resources, technologies, and processes to optimize client experience and operational accuracy
Open accounts, perform account maintenance, and conduct Digital Assisted Shopping in compliance with laws and guidelines
Manage client interactions in the best interests of the bank and clients while meeting regulatory requirements
Conduct outbound calls and consistent follow-up routines
Partner with teams to provide consumer and small business solutions, services, and strategies

Requirements

What you’ll need

Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
Alternatively, six months in a specified Bank of America Relationship Manager, Advisor Development Program RM, Credit Solutions Advisor I, or Relationship Manager Business Owner Specialist role
Strong work ethic and results focus
Effective collaboration and relationship-building skills
Strong written and verbal communication skills
Ability to engage clients in person and by phone
Ability to learn and adapt to new information and technology platforms
Critical thinking and problem-solving skills
Effective time management and ability to prioritize multiple tasks
Must be a commissioned notary or successfully obtain a notary commission within a few months of starting
Must be able to work weekends and/or extended hours
Must be able to travel to any financial center within a reasonable distance
Minimum education requirement: High School Diploma, GED, Secondary School, or equivalent
FDIC and loan originator hiring restrictions apply

Benefits

Comp & perks

Formulaic incentive plan with monthly, quarterly, and/or annual incentive opportunities
Benefits eligibility
Paid time off
Resources and support to employees
Opportunities to learn, grow, and make an impact
Support for physical, emotional, and financial wellness
Recognition and rewards for performance