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Bank of America

Senior Banker

Bank of America

. Uncover personal banking needs of individual and small business clients .

Posted 11/5/2026full-timeFort Worth • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in uncovering client banking needs and providing tailored financial solutions, while effectively managing client relationships and adhering to regulatory requirements. Proficient in utilizing technology to enhance client experience and operational efficiency.

Highest-signal resume keywords
Client Relationship ManagementSales Experience in BankingKnowledge of Banking ProductsStrong Communication SkillsCritical Thinking and Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Banking SolutionsFinancial Needs AssessmentTransaction ManagementRisk ManagementFinancial Information Analysis
Soft Skills
Relationship BuildingTime ManagementAdaptabilityMotivation and DriveCollaboration
Tools & Technologies
Microsoft ApplicationsSelf-Service Technologies
Certifications & Qualifications
Notary Commission
Industry Keywords
Personal BankingSmall Business SolutionsRetail BankingFinancial Center ExperienceSales Incentive Environment

About the role

Key responsibilities & impact
  • Uncover personal banking needs of individual and small business clients
  • Offer appropriate banking solutions and connect clients to specialists
  • Balance service requests with transactional activities, including in-person and inbound call delivery
  • Build and deepen client relationships by uncovering financial needs and recommending products, services and solutions
  • Respond to customer inquiries and concerns with customized solutions
  • Introduce and fulfill banking products, including checking and savings accounts, credit cards, CDs, IRAs and loans
  • Identify needs for licensed sales functions and refer clients to Merrill, Lending and Small Business partners
  • Quote rates, terms and programs for banking solutions
  • Manage risk in business, product and service transactions
  • Handle client engagements involving increased complexity of financial needs
  • Partner with teams to provide consumer and small business solutions, services and strategies
  • Educate and train clients on simple transactions through self-service technologies
  • Use resources, technologies and processes to optimize client experience and operational accuracy
  • Follow established processes, laws and guidelines for account opening, maintenance and Digital Assisted Shopping
  • Manage client interactions in accordance with bank interests and regulatory requirements

Requirements

What you’ll need
  • Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Ability to collaborate effectively and build and nurture strong relationships
  • Passion, commitment and drive to improve clients' financial lives
  • Ability to identify solutions for new and existing clients based on their needs
  • Strong written and verbal communication skills
  • Ability to engage clients in person and by phone
  • Ability to learn and adapt to new information and technology platforms
  • Ability to handle ambiguity and changing circumstances
  • Strong critical thinking and problem-solving skills
  • Effective time management and ability to organize, prioritize and multitask
  • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date
  • Must be able to work weekends and/or extended hours
  • Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
  • Associate's Degree or Bachelor's Degree in business, finance or a related field (desired)
  • Experience working in a financial center where goals were met or exceeded (desired)
  • Retail and/or sales experience in a salary plus incentive environment (desired)
  • Experience with financial information, spreadsheets and financial skills (desired)
  • Knowledge of banking products and services (desired)
  • Strong computer skills including Microsoft applications and laptop technology (desired)

Benefits

Comp & perks
  • Affordable, competitive and flexible benefits
  • Support for physical, emotional, and financial wellness
  • Opportunities to learn, grow, and build a career
  • In-office culture supporting collaboration, engagement, and career development