Senior Banker

Bank of America

. Serve as the first point of contact for financial center clients .

Posted 10/8/2026full-timeJacksonville • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relationship management and sales skills, with a focus on identifying and providing appropriate banking solutions. Proficient in utilizing technology to enhance client experience and operational efficiency while adhering to regulatory requirements.

Highest-signal resume keywords

Client Relationship ManagementSales ExperienceBanking Products KnowledgeStrong Communication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account OpeningAccount MaintenanceFinancial Information AnalysisDigital Assisted ShoppingProblem-SolvingOrganizational SkillsSelf-Service Technology EducationFinancial Skills

Soft Skills

Enthusiastic Self-StarterCollaborationAdaptabilityCritical Thinking

Tools & Technologies

Microsoft ApplicationsLaptop Technology

Certifications & Qualifications

Commissioned Notary

Industry Keywords

Financial CenterClient-Centric EnvironmentRetail ExperienceSales Incentive EnvironmentBanking Solutions

About the role

Key responsibilities & impact

Serve as the first point of contact for financial center clients
Uncover personal banking needs of individual and small business clients
Offer appropriate banking solutions and connect clients to specialists
Deepen client relationships through platform services
Support clients with self-service and transactional activities
Educate and train clients on simple transactions through self-service technologies
Partner with teams to provide consumer and small business solutions, services, and strategies
Leverage resources, technologies, and processes to optimize client experience and operational accuracy
Perform account opening, account maintenance, and Digital Assisted Shopping in accordance with established processes, laws, and guidelines
Manage client interactions while meeting regulatory requirements
Conduct outbound calls and consistent follow-up routines

Requirements

What you’ll need

Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
Collaborates effectively to get things done, building and nurturing strong relationships
Passion, commitment and drive to improve clients’ financial lives
Ability to identify solutions for new and existing clients based on their needs
Strong written and verbal communication skills
Ability to communicate effectively and confidently with all clients, in person and by phone
Ability to learn and adapt to new information and technology platforms
Ability to handle ambiguity and changing circumstances
Strong critical thinking and problem-solving skills
Effective time management and organizational skills; ability to prioritize and multitask
Commissioned notary, or ability to successfully obtain a notary commission in the state of employment within a few months of starting
Ability to work weekends and/or extended hours, including at any financial center within a reasonable distance
High School Diploma / GED / Secondary School or equivalent required
Associate's Degree or Bachelor's Degree in business, finance or a related field preferred
Experience in a financial center where goals were met or exceeded preferred
Retail and/or sales experience in a salary plus incentive environment preferred
Experience with financial information, spreadsheets and financial skills preferred
Knowledge of banking products and services preferred
Strong computer skills, including Microsoft applications and laptop technology preferred

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and build a career
Full-time schedule
40 hours per week