Senior Banker – Bilingual in English and Spanish

Bank of America

. Serve as the first point of contact for financial center clients .

Posted 10/30/2026full-timeJacksonville • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relationship management and sales skills, with a focus on providing exceptional client care and support. Proficient in leveraging technology and resources to enhance client experiences while adhering to regulatory requirements.

Highest-signal resume keywords

Client Relationship ManagementSales ExperienceBilingual in English and SpanishStrong Communication SkillsNotary Commission

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking Products KnowledgeFinancial Information ManagementSpreadsheet ProficiencyTime ManagementProblem-Solving Skills

Soft Skills

Effective CollaborationRelationship-Building SkillsStrong Work EthicAdaptabilityOrganizational Skills

Tools & Technologies

Microsoft ApplicationsSelf-Service TechnologiesLaptop Technology

Certifications & Qualifications

Notary Commission

Industry Keywords

Financial CenterClient-Centric EnvironmentRetail ExperienceSales Incentive EnvironmentAccount Opening Processes

About the role

Key responsibilities & impact

Serve as the first point of contact for financial center clients
Uncover personal banking needs of individual and small business clients
Offer appropriate banking solutions and connect clients to specialists
Deepen client relationships through platform services
Support clients with self-service and transactional activities
Provide exceptional client care
Proactively connect with clients through outbound calls and consistent follow-up
Partner with teams to provide consumer and small business solutions, services, and strategies
Assist, educate, and train clients on simple transactions through self-service technologies
Leverage resources, technologies, and processes to optimize client experience and operational accuracy
Follow processes, laws, and guidelines for account opening, account maintenance, and Digital Assisted Shopping
Manage client interactions in accordance with bank interests and regulatory requirements

Requirements

What you’ll need

Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
Strong work ethic and focus on results
Effective collaboration and relationship-building skills
Strong written and verbal communication skills
Comfortable engaging clients in person and by phone
Ability to learn and adapt to new information and technology platforms
Strong critical thinking and problem-solving skills
Effective time management and organizational skills
Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date
Must be able to work weekends and/or extended hours, including at any financial center location within a reasonable distance
Bilingual in English and Spanish required
Minimum education requirement: High School Diploma / GED / Secondary School or equivalent
Associate's or Bachelor's Degree in business, finance, or a related field is desired
Experience in a financial center where goals were met or exceeded is desired
Retail and/or sales experience in a salary plus incentive environment is desired
Experience with financial information, spreadsheets, and financial skills is desired
Knowledge of banking products and services is desired
Strong computer skills, including Microsoft applications and laptop technology, are desired

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and build a career
In-office flexibility based on role-specific responsibilities and business needs