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Senior Banker – Bilingual Korean
Bank of America. Serve as the first point of contact for financial center clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and sales within a financial services environment, with a strong focus on delivering personalized banking solutions and optimizing client experiences through effective communication and technology utilization.
Highest-signal resume keywords
Client Relationship ManagementSales ExperienceBilingual KoreanStrong Communication SkillsCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account MaintenanceDigital Assisted ShoppingSelf-Service TechnologiesRegulatory ComplianceOutbound Client CallsClient EducationTransaction ProcessingTime ManagementProblem-Solving
Soft Skills
Enthusiastic Self-StarterCollaborationAdaptabilityOrganizational SkillsMotivation
Certifications & Qualifications
Notary Commission
Industry Keywords
Financial ServicesConsumer BankingSmall Business SolutionsClient-Centric EnvironmentRelationship Management
About the role
Key responsibilities & impact- Serve as the first point of contact for financial center clients
- Uncover personal banking needs of individual and small business clients
- Offer appropriate banking solutions and connect clients to specialists
- Deepen client relationships through platform services
- Support clients with self-service and transactional activities
- Educate and train clients on simple transactions using self-service technologies
- Use resources, technologies, and processes to optimize client experience and operational accuracy
- Open accounts and perform account maintenance and Digital Assisted Shopping
- Manage client interactions in compliance with regulatory requirements
- Conduct outbound client calls and consistent follow-up routines
- Partner with teams to provide consumer and small business solutions, services, and strategies
- Train at one financial center and potentially move to another location within a reasonable commuting distance based on business needs
Requirements
What you’ll need- Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment, or six months in specified Bank of America Relationship Manager, Advisor Development Program RM, Credit Solutions Advisor I, or Relationship Manager Business Owner Specialist roles
- Enthusiastic, highly motivated self-starter with strong work ethic and focus on results
- Ability to collaborate effectively and build strong relationships
- Strong written and verbal communication skills
- Ability to engage clients in person and by phone
- Ability to learn and adapt to new information and technology platforms
- Strong critical thinking and problem-solving skills
- Effective time management and ability to organize, prioritize, and multitask
- Commissioned notary or ability to successfully obtain a notary commission in the state of employment within a few months of starting
- Flexibility to work weekends and/or extended hours as needed
- Bilingual Korean required
- High School Diploma / GED / Secondary School or equivalent
- FDIC and loan originator criminal-history hiring restrictions apply
Benefits
Comp & perks- Formulaic incentive plan eligibility, with monthly, quarterly, and/or annual incentive opportunities
- Benefits eligibility
- Paid time off
- Resources and support for employees’ physical, emotional, and financial well-being
- Opportunities to learn, grow, and make an impact
- Flexible work arrangements depending on role