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Senior Banker – Bilingual Korean
Bank of America. Serve as the first point of contact for financial center clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and sales within a banking environment, with a strong focus on delivering personalized banking solutions and optimizing client experiences through effective communication and technology utilization.
Highest-signal resume keywords
Sales ExperienceClient Relationship ManagementBilingual in KoreanNotary CommissionTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account MaintenanceDigital Assisted ShoppingSelf-Service TechnologiesBanking SolutionsOperational Accuracy
Soft Skills
Effective CollaborationRelationship-BuildingStrong CommunicationCritical ThinkingProblem Solving
Certifications & Qualifications
Notary Commission
Industry Keywords
Financial CenterClient-Centric EnvironmentFDIC ComplianceConsumer SolutionsSmall Business Services
About the role
Key responsibilities & impact- Serve as the first point of contact for financial center clients
- Uncover personal banking needs of individual and small business clients
- Offer appropriate banking solutions and connect clients to specialists
- Deepen client relationships through platform services
- Support clients with self-service and transactional activities
- Educate and train clients on simple transactions through self-service technologies
- Use resources, technologies, and processes to optimize client experience and operational accuracy
- Open accounts, perform account maintenance, and conduct Digital Assisted Shopping
- Manage client interactions in accordance with bank interests, client needs, and regulatory requirements
- Make outbound client calls and conduct consistent follow-up routines
- Partner with teams to provide consumer and small business solutions, services, and strategies
Requirements
What you’ll need- Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment, or at least six months in specified Bank of America RM, ADP RM, CSA I, or RMBOS roles
- Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
- Effective collaboration and relationship-building skills
- Strong written and verbal communication skills
- Ability to engage clients in person and by phone
- Ability to learn and adapt to new information and technology platforms
- Strong critical-thinking and problem-solving skills
- Effective time-management and organizational skills
- Commissioned notary, or ability to successfully obtain a notary commission in the state worked within a few months of starting
- Flexibility to work weekends and/or extended hours as needed
- Bilingual in Korean required
- High School Diploma / GED / Secondary School or equivalent
- Ability to comply with FDIC and loan originator hiring restrictions
Benefits
Comp & perks- Competitive benefits supporting physical, emotional, and financial well-being
- Paid time off
- Formulaic incentive plan with monthly, quarterly, and/or annual incentive opportunities
- Benefits eligibility
- Resources and support to make an impact and contribute to sustainable business and community growth
- Opportunities to learn, grow, and make an impact