Senior Banker – Bilingual Mandarin Required

Bank of America

. Serve as the first point of contact for financial center clients .

Posted 10/6/2026full-timeFlushing • New York • United StatesSenior💰 $26 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and sales within a financial services environment, with a strong focus on delivering personalized banking solutions and optimizing client experiences through effective communication and technology utilization.

Highest-signal resume keywords

Bilingual MandarinSales ExperienceClient Relationship ManagementNotary CommissionTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account MaintenanceSelf-Service TechnologiesDigital Assisted ShoppingOperational AccuracyClient Education

Soft Skills

Strong Work EthicCollaborationCommunication SkillsCritical ThinkingProblem-Solving

Certifications & Qualifications

Notary Commission

Industry Keywords

Financial ServicesClient-CentricRelationship-OrientedBanking SolutionsRegulatory Requirements

About the role

Key responsibilities & impact

Serve as the first point of contact for financial center clients
Uncover personal banking needs of individual and small business clients
Offer appropriate banking solutions and connect clients with specialists
Deepen client relationships through platform services
Support clients with self-service and transactional activities
Educate and train clients on simple transactions using self-service technologies
Use resources, technologies, and processes to optimize client experience and operational accuracy
Open accounts, perform account maintenance, and support Digital Assisted Shopping while following established processes and regulations
Manage client interactions in accordance with bank and client interests and regulatory requirements
Make outbound calls and conduct consistent follow-up routines
Partner with teams to provide consumer and small business solutions

Requirements

What you’ll need

Bilingual Mandarin required
Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
Strong work ethic and focus on results
Ability to collaborate effectively and build strong relationships
Strong written and verbal communication skills
Ability to engage clients in person and by phone
Ability to learn and adapt to new information and technology platforms
Strong critical thinking and problem-solving skills
Effective time management and ability to organize, prioritize, and multitask
Must be a commissioned notary or successfully obtain a notary commission in the state of work within a few months of start date
Must be able to work weekends and/or extended hours and may be scheduled at any financial center within a reasonable distance
High School Diploma / GED / Secondary School or equivalent required

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and build a career
Paid time off
Resources and support for employees
Formulaic incentive plan with potential monthly, quarterly, and/or annual incentives based on performance