Senior Banker – Bilingual Mandarin Required

Bank of America

. Serve as the first point of contact for financial center clients .

Posted 10/6/2026full-timeFlushing • New York • United StatesSenior💰 $26 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and sales within a financial services environment, leveraging strong communication and problem-solving skills to enhance client experiences and meet financial goals.

Highest-signal resume keywords

Bilingual MandarinSales ExperienceClient Relationship ManagementNotary CommissionBanking Products Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Information ManagementSpreadsheet ProficiencySelf-Service Technology TrainingAccount Opening ProcessesOperational Accuracy

Soft Skills

Strong Work EthicEffective Time ManagementCritical ThinkingProblem-SolvingRelationship Building

Tools & Technologies

Microsoft ApplicationsLaptop Technology

Certifications & Qualifications

Notary Commission

Industry Keywords

Financial CenterClient-Centric EnvironmentBanking SolutionsRetail Sales ExperienceConsumer Services

About the role

Key responsibilities & impact

Serve as the first point of contact for financial center clients
Uncover personal banking needs of individual and small business clients
Offer appropriate banking solutions and connect clients to specialists
Deepen client relationships through platform services
Support clients with self-service and transactional activities
Provide exceptional client care
Proactively connect with clients through outbound calls and consistent follow-up routines
Partner with teams to provide consumer and small business solutions, services, and strategies
Assist, educate, and train clients on simple transactions through self-service technologies
Leverage resources, technologies, and processes to optimize client experience and operational accuracy
Follow established processes, laws, and guidelines for account opening, account maintenance, and Digital Assisted Shopping
Manage client interactions in accordance with bank and regulatory requirements

Requirements

What you’ll need

Bilingual Mandarin required
Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
Ability to collaborate effectively and build and nurture strong relationships
Passion, commitment, and drive to improve clients’ financial lives
Confidence identifying solutions for new and existing clients based on their needs
Strong written and verbal communication skills
Ability to engage clients in person and by phone
Ability to learn and adapt to new information and technology platforms, handle ambiguity, and adapt to changing circumstances
Strong critical thinking and problem-solving skills
Effective time management and ability to organize, prioritize, and perform multiple tasks simultaneously
Must be a commissioned notary or successfully obtain a notary commission in the state worked within a few months of starting
Must be able to work weekends and/or extended hours, including at any financial center within a reasonable distance
Minimum education requirement: High School Diploma / GED / Secondary School or equivalent
Associate's Degree or Bachelor's Degree in business, finance, or a related field (desired)
Experience working in a financial center where goals were met or exceeded (desired)
Retail and/or sales experience in a salary plus incentive environment (desired)
Experience with individual and/or team goals (desired)
Experience with financial information, spreadsheets, and financial skills (desired)
Knowledge of banking products and services (desired)
Strong computer skills, including Microsoft applications and laptop technology (desired)

Benefits

Comp & perks

Formulaic incentive plan with monthly, quarterly and/or annual incentive opportunities
Paid time off
Industry-leading benefits
Access to resources and support for employees
In-office flexibility based on role-specific responsibilities and business needs
Opportunities to learn, grow, and make an impact
Recognition and rewards for performance
Support for physical, emotional, and financial wellness