Senior Business Consultant

Bank of America

. Establish and oversee effective controls within SSFO processes .

Posted 10/13/2026full-timeUnited StatesSenior💰 $59,000 - $109,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Assurance Testing, Process Quality and Oversight, and Business Controls within SSFO Operations. Capable of managing risk operations and ensuring compliance with regulatory and investor guidelines while maintaining strong organizational skills.

Highest-signal resume keywords

Quality Analyst ExperienceProcess Quality and OversightBusiness ControlsAnalytical MindsetAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Assurance TestingRisk ManagementOperational ManagementProcess AnalysisMetrics Oversight

Soft Skills

Self-MotivatedStrong OrganizationAbility to Manage Competing Priorities

Tools & Technologies

Systems of Record (SOR)

Industry Keywords

SSFO OperationsRegulatory GuidelinesInvestor GuidelinesAuditsExaminations

About the role

Key responsibilities & impact

Establish and oversee effective controls within SSFO processes
Ensure adherence to regulatory and investor guidelines across the SSFO organization
Oversee risk and operational management processes
Manage processes, issues, risk operations, audits and examinations
Conduct quality assurance testing
Analyze complaints
Oversee metrics
Perform process quality and oversight activities as a Senior Business Control Specialist

Requirements

What you’ll need

Current Quality Analyst experience in SSFO Operations (NS&S, ESO, DIIVO, BK, SCRA and/or UPO)
Previous/current experience in Process Quality and Oversight
Previous experience in business controls
Comfortable learning and using new Systems of Record (SOR)
Aptitude to learn quickly under pressure and be self-motivated
Analytical mindset with ability to manage competing priorities
Strong organization and attention to detail with ability to manage multiple priorities
High School Diploma, GED, Secondary School or equivalent
Ability to work 1st shift
40 hours per week

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and build a career
Annual discretionary incentive award eligibility based on individual, line of business/group, and Company performance
Benefits eligibility
Paid time off
Employee resources and support