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Senior Business Control Specialist
Bank of America. Support management and oversight of Front Line Unit (FLU) testing results and related activity .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and organizational capabilities to support testing oversight and audit processes, with proficiency in creating detailed reports and presentations. Collaborates effectively across departments to ensure comprehensive testing and compliance with mortgage and risk management standards.
Highest-signal resume keywords
Mortgage ExperienceRisk ManagementAudit ManagementProcess ImprovementAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProject ManagementExcel ReportingPowerPoint Presentation DevelopmentVisual Basics for Applications (VBA)
Soft Skills
Detail OrientedTeam CollaborationProblem-SolvingCommunication SkillsOrganizational Skills
Industry Keywords
Front Line Unit (FLU)Enterprise Independent Testing (EIT)Loan OriginationUnderwriting ProcessesConsumer Lending
Tech Stack
Tools & technologiesVBA
About the role
Key responsibilities & impact- Support management and oversight of Front Line Unit (FLU) testing results and related activity
- Support testing results, trend analysis, design oversight with Enterprise Independent Testing (EIT), and partnership with FLU
- Support testing information needs for audits, exams, credit reviews, and targeted risk assessments
- Coordinate testing materials, logistics, and preparation for upcoming audits, exams, and targeted risk assessments
- Gather and review requested materials with Front Line Units and key support partners to ensure completeness
- Monitor and track audit, exam, and risk assessment progress, deadlines, responsive materials, and logistical needs
- Communicate engagement preparation, information and data collection, issue escalation, status, and results to testing, audit, exam, senior, and executive leadership
- Build, maintain, and communicate the end-to-end story of the testing and control framework
- Provide testing oversight coverage for mortgage, home equity, small business, consumer card underwriting, and consumer vehicle lending products
Requirements
What you’ll need- High School Diploma / GED / Secondary School or equivalent
- Detail oriented with strong analytical, process, project management, and organizational skills
- Ability to work in a team environment and independently
- Excellent written, verbal, and communication skills
- Ability to develop and deliver engaging PowerPoint presentations
- Ability to create detailed Excel reports
- Collaboration with various departments to understand needs and provide support
- Problem-solving and process improvement skills
- Visual Basics for Applications (VBA) experience
- Desired: 2+ years Mortgage, Risk, Compliance, or Audit management experience, with understanding of loan origination and/or fulfillment and underwriting processes
- Desired: 3+ years Retail organization experience
- Previous Audit, Exam, and/or Assessment Management experience
Benefits
Comp & perks- Annual discretionary incentive plan eligibility
- Benefits eligibility
- Paid time off
- Resources and support for employees
- In-office culture with role-specific flexibility
- Opportunities to learn, grow, and build a career