Senior Business Controls Specialist

Bank of America

. Establish and oversee effective controls within SSFO processes .

Posted 10/14/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Controls and Global Compliance, with a strong focus on operational risk management, regulatory adherence, and effective communication with stakeholders. Proven ability to manage multiple priorities and deliver results under pressure.

Highest-signal resume keywords

Business Controls ExperienceGlobal Compliance KnowledgeOperational Risk ManagementAdvanced Proficiency in ExcelExceptional Verbal and Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business ControlsOperational Risk ManagementRegulatory AdherenceProcess ManagementQuality Assurance TestingData AnalysisArtifact CreationMetric OversightIssues ManagementCustomer Service Operations

Soft Skills

Attention to DetailRelationship-BuildingAnalytical MindsetEffective ListeningNegotiation Skills

Tools & Technologies

ExcelPowerPointWordOutlook

Industry Keywords

Regulatory GuidelinesOperational ManagementAudit ManagementStakeholder CommunicationProcess Walkthroughs

About the role

Key responsibilities & impact

Establish and oversee effective controls within SSFO processes
Ensure adherence to regulatory and investor guidelines
Oversee risk and operational management processes
Manage process management, issues management, risk operations, audit and exam management, quality assurance testing, complaints analysis, and metric oversight
Facilitate workgroup meetings, including process walkthroughs and demonstrations
Create artifacts and gather artifact approvals
Collect evidence and create artifact narratives
Design processes and manage issues
Apply operational controls and risk management
Manage deliverables to deadlines
Research, organize, and record information
Present information verbally and communicate findings in writing

Requirements

What you’ll need

3+ years of Business Controls and/or Global Compliance and Operational Risk experience
Moderate to advanced proficiency with Excel, PowerPoint, Word, and Outlook
Analytical mindset with ability to manage competing priorities
Strong attention to detail and ability to manage multiple priorities
Exceptional verbal and written communication skills
Ability to summarize complex subjects into simple statements
Ability to communicate confidently with stakeholders and executives
Strong relationship-building skills with internal teams and executive-level management
Aptitude to learn quickly under pressure and be self-motivated
Ability to plan, facilitate, and lead meetings and prepare materials
Knowledge and experience in Global Operations, especially operations or customer service
Regulatory/policy standard adherence experience
Effective listening, comprehension, and negotiation skills
Working knowledge of general bank policies and standards
High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and build a career
In-office culture supporting collaboration, engagement, and career development
1st shift schedule
40 hours per week