Senior Business Controls Specialist

Bank of America

. Establish and oversee effective controls within SSFO processes .

Posted 10/14/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Business Controls and Global Compliance, with a strong focus on regulatory adherence and operational risk management. Proficient in facilitating meetings, managing multiple priorities, and communicating effectively with stakeholders and executives.

Highest-signal resume keywords

Business Controls ExperienceGlobal Compliance KnowledgeOperational Risk ManagementRegulatory AdherenceAdvanced Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business ControlsGlobal ComplianceOperational RiskRegulatory AdherenceQuality Assurance TestingProcess ManagementAnalytical SkillsMetric OversightArtifact CreationComplaints Analysis

Soft Skills

Verbal CommunicationWritten CommunicationRelationship BuildingAttention to DetailNegotiation Skills

Tools & Technologies

ExcelPowerPointWordOutlook

Industry Keywords

Global OperationsCustomer ServiceBank PoliciesProcess WalkthroughsStakeholder Communication

About the role

Key responsibilities & impact

Establish and oversee effective controls within SSFO processes
Ensure adherence to regulatory and investor guidelines
Oversee process management, issues management, risk operations, audit and exam management, quality assurance testing, complaints analysis, and metric oversight
Facilitate workgroup meetings, including process walkthroughs and demonstrations
Create artifacts and gather artifact approvals
Collect evidence and create artifact narratives
Manage operational controls, issues, risks, deadlines, and information
Communicate complex subjects clearly to stakeholders and executive management

Requirements

What you’ll need

3+ years of Business Controls and/or Global Compliance and Operational Risk experience
Moderate to advanced proficiency with Excel, PowerPoint, Word, and Outlook
Analytical mindset and ability to manage competing priorities
Strong attention to detail and ability to manage multiple priorities
Exceptional verbal and written communication skills
Ability to communicate confidently with stakeholders and executives
Strong relationship-building skills
Aptitude to learn quickly under pressure and self-motivation
Ability to plan, facilitate, and lead meetings and prepare materials
Knowledge and experience in Global Operations, with emphasis in operations or customer service
Regulatory/policy standard adherence experience
Effective listening, comprehension, and negotiation skills
Working knowledge of general bank policies and standards
High School Diploma / GED / Secondary School or equivalent

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Inclusive workplace and career development opportunities