Senior Business Controls Specialist

Bank of America

. Drive and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function .

Posted 10/26/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in controls management, quality assurance, and risk management while effectively supporting regulatory compliance and operational excellence. Strong analytical and problem-solving skills are essential for evaluating and improving control environments.

Highest-signal resume keywords

Controls ManagementQuality AssuranceRisk ManagementAnalytical ThinkingIssue Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MonitoringSurveillanceTestingData EvaluationControl ImprovementQuality InspectionTesting AutomationProcedural UpdatesGovernance Dashboard ReportingInspection Metrics

Soft Skills

Attention To DetailCritical ThinkingProblem SolvingWritten CommunicationDecision-Making

Industry Keywords

Operational ExcellenceClient Operational ServicesRegulatory ExamsInternal AuditsTalent Development

About the role

Key responsibilities & impact

Drive and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
Provide analytical and administrative support for business-specific processes and tools
Oversee the design and effectiveness of the risk and control environment supporting Client Operational Services
Monitor and test controls by evaluating data to identify issues and control improvements
Implement optimized controls and enhanced Quality Assurance practices
Conduct and coordinate quality inspection reviews
Execute QA activities, manage cases, and report results
Identify opportunities for testing automation, procedural updates, thematic trends, test script updates, and coaching
Support regulatory exams, internal audits, monitoring, and inspection reviews
Evaluate inspection metrics and support governance dashboard reporting
May manage associates and provide coaching, feedback, and talent development

Requirements

What you’ll need

Experience or knowledge in controls management
Experience with issue management
Experience in monitoring, surveillance, and testing
Quality assurance experience
Risk management knowledge
Analytical thinking
Attention to detail
Critical thinking
Problem solving
Written communication skills
Decision-making skills
Innovative thinking
Prioritization skills
Recording and organizing information
Research skills
Availability for 1st shift
Ability to work 40 hours per week

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Career development opportunities
Inclusive workplace and culture of caring
In-office flexibility based on role-specific responsibilities and business needs