Senior Investigator – ARP Reporter

Bank of America

. Participate in or lead financial crime investigations and gather information about current or prospective clients .

Posted 10/22/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting financial crime investigations, analyzing data for compliance and risk management, and effectively communicating findings to stakeholders. Proficient in utilizing investigative tools and maintaining relationships with law enforcement and adult protective services.

Highest-signal resume keywords

Financial Crime InvestigationAnalytical SkillsRegulatory KnowledgeMicrosoft Suite ProficiencyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative ReportingData AnalysisProcess ImprovementFraud DetectionRisk AssessmentCourt TestimonyCase ManagementFinancial Institution OperationsCompliance RegulationsReporting Methods

Soft Skills

Critical ThinkingTime ManagementInitiativeTeam CollaborationProfessional Communication

Tools & Technologies

ARP Case-Management SystemFinancial-Industry SoftwareReporting Portals

Industry Keywords

At Risk PersonsFraud ReferralConsumer ProductsCompliance RulesLegal Risks

About the role

Key responsibilities & impact

Participate in or lead financial crime investigations and gather information about current or prospective clients
Lead routine-to-complex investigation task forces and consult on investigative issues
Identify issues and control weaknesses and recommend actions to line management
Formulate action plans in response to allegations, crime reports, and court proceedings
Review and analyze database information concerning alleged financial violations, misuse of funds, misconduct, and corruption
Prepare investigative reports and present findings to senior management and stakeholders
Recommend corrective actions to prevent future incidents and improve organizational practices
Coordinate investigations by directing multiple investigators and identifying control weaknesses
Testify in court proceedings as needed
Report potential or suspected vulnerable-adult abuse, neglect, and financial exploitation to law enforcement and adult protective services
Contact APS and law enforcement by telephone, email, online portals, or fax to submit reports
Determine proper reporting methods and deadlines using reference materials and the 50-state Reporting Map
Ensure all same-day required reporting is completed daily
Update the ARP case-management system with case notes and attachments documenting timely, accurate reporting
Process incoming mail and document responses from law-enforcement and APS agencies
Maintain relationships with key business partners
Identify concerns and suggest process improvements and efficiencies

Requirements

What you’ll need

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
2+ years in a current At Risk Persons or Fraud Referral role
Strong quantitative, critical thinking, and analytical skills
Ability to communicate professionally with executive-level personnel
Ability to work independently and as part of a virtual team
Ability to identify, analyze, and improve processes and meet deadlines
Experience conducting investigations involving financial crimes, fraud, the financial industry, or financial institution operations and products
Exceptional written and verbal communication skills
Ability to prioritize work, manage time, show initiative, and work thoroughly
Self-starter capable of analyzing and reporting independently
Proficient in Microsoft Suite and other financial-industry-related software
Proficient knowledge of regulatory, reputational, operational, and legal risks related to APS/law-enforcement reporting
Proficient knowledge of bank systems and technology used for reporting, enterprise businesses, products, corporate functions, and bank policies
Bachelor’s degree in a related field or equivalent work experience is preferred
5+ years’ investigation experience, preferably in financial crimes, At-Risk Persons, fraud, or the financial industry is preferred
In-depth knowledge of consumer products, services, compliance rules, and regulations is preferred

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office culture supporting collaboration, engagement, and career development
Full-time employment