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Bank of America

Senior Investment Specialist

Bank of America

. Provide phone-based support to internal and external clients .

Posted 10/13/2026full-timeUnited StatesSenior💰 $34 - $43 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing client support for trading and investment products, with a strong focus on risk management and compliance. Proficient in utilizing the Merrill Edge platform and executing trade orders while maintaining high standards of communication and client relationship management.

Highest-signal resume keywords
Series 7 LicenseSeries 66 LicenseMargin Trading KnowledgeMerrill Edge Platform FamiliarityClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Trade Order ExecutionAccount MaintenanceRisk MitigationCorporate Actions AdministrationInvestment Product Knowledge
Soft Skills
Strong Communication SkillsProblem-Solving AbilityAttention to DetailPositive AttitudeOwnership Mindset
Tools & Technologies
Merrill Edge Platform
Certifications & Qualifications
Series 7 LicenseSeries 66 LicenseSeries 63 LicenseSeries 65 License
Industry Keywords
TradingMargin OperationsEquity TradingOption TradingClient Engagement

About the role

Key responsibilities & impact
  • Provide phone-based support to internal and external clients
  • Answer inquiries regarding buying power, margin, investment products, trading, market mechanics, and corporate actions
  • Execute and confirm trade orders initiated by self-directed clients
  • Perform account maintenance
  • Assist with online access and website navigation
  • Enter higher-risk or uncommon trades requiring greater expertise
  • Apply internal policies, procedures, and processes for frontline risk mitigation
  • Support margin operations, trading pre-approvals, corporate actions administration, option risk mitigation, and other risk-management tasks and projects
  • Resolve client inquiries promptly to increase engagement and satisfaction
  • Assist with product fulfillment and supervision requirements, including missed review and NIGO maintenance, funding, terminations, and withdrawals
  • Build client relationships and refer clients to appropriate partner businesses
  • Uncover additional client needs and deepen existing relationships

Requirements

What you’ll need
  • Series 7 and 66 licenses, or equivalent Series 63 and 65 licenses, required
  • High school diploma, GED, secondary school, or equivalent
  • Knowledge and experience discussing margin, equity and option trading, and related trading violations with clients
  • Familiarity with the Merrill Edge platform/website and client order entry procedure
  • Understanding of the firm’s products and services
  • Interest in investment products and markets
  • Contact center or retail investing/trading experience desired
  • Ability to work independently and collaborate with others
  • Strong communication skills
  • Positive attitude and problem-solving ability
  • Attention to detail and ability to make few mistakes
  • Ownership mindset
  • Flexibility and productivity in current role

Benefits

Comp & perks
  • Industry-leading benefits
  • Paid time off
  • Resources and support to employees
  • In-office flexibility based on role-specific responsibilities and business needs
  • Opportunities to learn, grow, and make an impact
  • Performance recognition and rewards
  • Support for physical, emotional, and financial wellness