Senior Operations Consultant

Bank of America

. Resolve day-to-day complex problems, research, and execute complex transactions for multiple sites or larger business units .

Posted 10/5/2026full-timeRiverside • Rhode Island • United StatesSenior💰 $76,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data management, process improvement, and stakeholder collaboration, with a strong focus on translating complex data insights into actionable business recommendations. Proficient in utilizing analytics tools and ERP platforms to enhance operational efficiency and data quality.

Highest-signal resume keywords

Data ManagementProcess ImprovementAdvanced Proficiency With ExcelExperience With ERP PlatformsStrong Stakeholder Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRoot Cause AnalysisKPI DevelopmentPerformance MetricsOperational DashboardsData Quality ManagementData GovernanceMaster Data ControlsAP Automation SolutionsAI-Enabled Invoice Processing

Soft Skills

Excellent Verbal CommunicationAttention To DetailAnalytical SkillsCritical ThinkingTime Management

Tools & Technologies

Microsoft OfficeTableauAlteryxSQLOracle CloudSAP

Industry Keywords

Corporate Accounts PayableData LineageWorkflow ToolsStraight-Through ProcessingContinuous Improvement

Tech Stack

Tools & technologies

CloudERPOracleSQLTableau

About the role

Key responsibilities & impact

Resolve day-to-day complex problems, research, and execute complex transactions for multiple sites or larger business units
Lead the design, development, and implementation of complex products, systems, processes, and services in an operations environment
Manage data-related incidents and identify, communicate, resolve, or escalate issues
Partner with Business and Technology functions to develop business and functional requirements documents and drive strategic upstream resolution
Serve as a subject matter expert on how data is organized across the company and Corporate Accounts Payable organization
Monitor data lineage capability and tooling with technology partners to ensure accurate, complete, and timely data lineage
Oversee and maintain CAP data catalogs through ongoing review and challenge
Manage projects and direct activities of a team related to special initiatives
Provide work direction, guidance, and training on new complex initiatives
Build relationships with business partners across various Lines of Business
Define responsibilities and accountabilities for key programs and projects
Focus on continuous improvement

Requirements

What you’ll need

Excellent verbal and written communication skills, including presentation skills
Attention to detail
Analytical and research skills
Process improvement skills
Critical thinking
Proficiency with Microsoft Office applications
Time management abilities
Ability to multitask and work well within a team setting
Demonstrated experience using data to identify process inefficiencies, bottlenecks, exceptions, control gaps, and automation opportunities
Strong analytical skills and ability to evaluate large datasets and translate findings into actionable business improvements
Experience developing KPIs, performance metrics, operational dashboards, and executive reporting
Ability to perform root cause analysis on invoice, payment, supplier, and process-related issues
Advanced proficiency with Excel, Tableau, Alteryx, SQL, or similar analytics tools
Experience with ERP platforms such as Oracle Cloud and SAP
Knowledge of AP automation solutions, workflow tools, OCR technologies, AI-enabled invoice processing, and straight-through processing concepts
Understanding of data quality management, data governance, and master data controls
Ability to redesign processes to reduce manual effort, improve cycle times, increase data quality, and enhance control effectiveness
Ability to translate complex data insights into business-focused recommendations for leadership
Strong stakeholder management skills with experience collaborating across AP, Tax, Treasury, Technology, Accounting, Procurement, and Operations teams
Must work first shift in the United States of America
40 hours per week

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Benefits eligible
Access to paid time off
Resources and support to employees
In-office culture with an appropriate level of role-specific flexibility
Opportunities to learn, grow, and make an impact
Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness