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Bank of America

Senior Ops Analyst

Bank of America

. Provide moderately complex research, reporting, and analytical support for end-to-end Global Operations, sales, trading/underwriting business across multiple Lines of Business .

Posted 11/12/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in regulatory reporting processes, data analysis, and compliance within the financial services industry, while effectively managing multiple priorities and enhancing operational efficiencies.

Highest-signal resume keywords
Regulatory ReportingData AnalysisBrokerage Operations ExperienceMicrosoft ExcelCustomer Due Diligence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisRegulatory Reporting ProcessesCustomer Identification ProgramQuality AssuranceProcess TestingOperational Data AnalysisStock Record ConceptsBroker Dealer BooksClient Portfolio AccuracyException Transaction Analysis
Soft Skills
Detail OrientationTime ManagementMultitaskingProblem-SolvingTeam CollaborationVerbal CommunicationWritten Communication
Tools & Technologies
Microsoft ExcelMicrosoft Office SuiteMicrosoft WordMicrosoft OutlookMicrosoft Access
Industry Keywords
Financial ServicesRegulatory ComplianceBrokerage OperationsControl DepartmentOperational Exceptions

About the role

Key responsibilities & impact
  • Provide moderately complex research, reporting, and analytical support for end-to-end Global Operations, sales, trading/underwriting business across multiple Lines of Business
  • Perform Customer Identification Program and Customer Due Diligence refresh processes
  • Support broker-dealer and bank regulatory reporting requirements
  • Liaise with Finance and Operations associates to research exceptions and analyze operational data for compliance with industry rules
  • Provide oversight for offshore functions aligned with the Regulatory Reporting team
  • Cross-train and provide backup support for TIC Reporting and FOCUS Reporting
  • Perform ongoing evaluations, quality assurance, process testing, and control improvements for regulatory reporting processes
  • Maintain client portfolio accuracy using internal and external comparison tools
  • Conduct moderately complex analyses, including special-handling and exception transactions
  • Explore methods to enhance processes, reduce risks, and improve client experience
  • Partner with trade and sales support teams and external agents
  • Create reports and liaise with internal partners for client and regulatory reporting
  • Escalate potential risks, exposures, and issues to management or risk
  • Assist with ad hoc projects, new processes, and initiatives involving multiple product areas or functions
  • Participate in tactical and strategic initiatives related to assigned Regulatory Reporting

Requirements

What you’ll need
  • 3-5 years brokerage operations experience, preferably in a regulatory or control department
  • Microsoft Excel experience
  • Working knowledge of stock record and/or broker dealer books and records concepts
  • Detail orientation
  • Ability to manage multiple priorities and multitask
  • Excellent time management and prioritization skills, with ability to meet tight deadlines
  • Ability and willingness to continuously learn on the job
  • Ability to problem-solve and take ownership of process improvements
  • Able to work in a team environment
  • Excellent verbal and written communication skills with ability to communicate with various stakeholders
  • Familiarity with the full Microsoft Office Suite, including Word, Outlook and Access
  • Experience with data analysis, including maintaining databases, collecting data, filtering and cleaning data, identifying patterns, interpreting data and presenting findings
  • Experience in the financial services industry

Benefits

Comp & perks
  • Affordable, competitive and flexible benefits
  • Support for teammates’ physical, emotional, and financial wellness
  • Opportunities to learn, grow, and make an impact
  • In-office culture supporting collaboration, engagement, and career development
  • 40 hours per week, 1st shift