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Senior Platform Manager
Bank of America. Develop and implement business strategy through platform development initiatives from idea creation through deployment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing business strategies through platform development, managing vendor relationships, and translating operational workflows into effective solutions. Strong ability to communicate across business and technology domains while leading teams and managing stakeholder expectations.
Highest-signal resume keywords
Business Strategy DevelopmentVendor Negotiation ManagementAgile DeliveryStakeholder ManagementProcess Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business ObjectsProcess IntegrationOperational Technology StrategyBusiness And Functional Requirements DocumentationPlatform Development Management
Soft Skills
Excellent CommunicationCollaborationInfluencing Senior Executives
Certifications & Qualifications
MBA
Industry Keywords
Technology EnablementOperational WorkflowsProcess TransformationEnterprise ArchitectureClient Services
About the role
Key responsibilities & impact- Develop and implement business strategy through platform development initiatives from idea creation through deployment
- Identify customer needs and design and validate concepts
- Develop business cases and manage vendor negotiations and relationships
- Partner with technology to analyze and write Business and Functional Requirements documentation
- Manage platform development initiatives to a budget
- Coordinate communications with Marketing and Training
- Coordinate business and Beta testers and implement deliverables
- Maintain subject matter expertise for platform functionality
- Resolve chronic service delivery or platform issues
- Serve as primary liaison with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors
- Hire, manage, train, and develop platform development managers
- Define and maintain operational technology strategy supporting process transformation objectives
- Translate operational workflows into normalized Process Objects
- Align business needs to enterprise capabilities and maintain process and capability taxonomies
- Enable horizontal solutions across business functions
- Facilitate translation between operational SMEs, process design teams, enterprise architecture, and technology partners
- Evaluate operational needs, identify reusable capability patterns, develop enterprise knowledge capture assets, and support future-state solution design
Requirements
What you’ll need- Defines and maintains Business Objects
- Experience in process integration, operations, or technology enablement
- Experience collaborating well and influencing senior executives
- Background in agile delivery and software testing
- Ability to communicate fluently across business and technology domains
- Excellent communication and stakeholder management skills
- Minimum education: High School Diploma / GED / Secondary School or equivalent
- 40 hours per week
- Preferred: Background in Computer Science, Data Science, enterprise architecture, or related capability
- Preferred: MBA and/or 5+ years of relevant experience leading technology change within an operation
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Inclusive workplace and career development opportunities