Senior Platform Manager

Bank of America

. Develop and implement business strategy .

Posted 10/6/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing business strategies, managing platform development initiatives, and facilitating communication between business and technology domains. Proven ability to lead teams, manage vendor relationships, and deliver business outcomes through effective risk and financial management.

Highest-signal resume keywords

Business Strategy DevelopmentVendor Negotiation ManagementAgile Delivery ExperienceStakeholder Management SkillsProcess Integration Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Objects DefinitionProcess IntegrationOperational Technology StrategyBusiness Case DevelopmentFunctional Requirements DocumentationPlatform Development ManagementService Delivery ResolutionOperational Workflow TranslationTechnology EnablementFinancial Stewardship

Soft Skills

Excellent CommunicationPeople ManagementInfluencing Senior ExecutivesCollaboration SkillsTalent Leadership

Certifications & Qualifications

MBAHigh School DiplomaGED

Industry Keywords

Agile DeliverySoftware TestingEnterprise ArchitectureClient ServicesCompliance Risk

About the role

Key responsibilities & impact

Develop and implement business strategy
Manage platform development initiatives from idea creation through deployment
Identify customer needs, design and validate concepts, and develop business cases
Manage vendor negotiations and relationships
Partner with technology to analyze and write Business and Functional Requirements documentation
Manage budgets and coordinate communications with Marketing and Training
Coordinate business and beta testers and implement deliverables
Maintain subject matter expertise for platform functionality
Resolve chronic service delivery or platform issues
Serve as liaison with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external vendors
Hire, manage, train, and develop platform development managers
Define and maintain operational technology strategy supporting process transformation
Translate operational workflows into normalized Process Objects
Align business needs to enterprise capabilities and maintain process and capability taxonomies
Enable horizontal solutions across business functions
Facilitate translation between operational SMEs, process design teams, enterprise architecture, and technology partners
Evaluate operational needs, identify reusable capability patterns, develop knowledge capture assets, and support future-state solution design
Demonstrate people management, risk management, financial stewardship, talent leadership, and delivery of business outcomes

Requirements

What you’ll need

Defines and maintains Business Objects
Process integration, operations, or technology enablement
Experience collaborating well and influencing senior executives
Background in agile delivery and software testing
Ability to communicate fluently across business and technology domains
Excellent communication and stakeholder management skills
Background in Computer Science, Data Science, enterprise architecture, or related capability preferred
MBA and/or 5+ years of relevant experience leading technology change within an operation preferred
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)
40 hours per week

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Inclusive workplace culture
In-office culture supporting collaboration, engagement, and career development
40-hour work week