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Senior Product Manager
Bank of America. Develop and manage the end-to-end product life cycle for highly complex products .
About the role
Key responsibilities & impact- Develop and manage the end-to-end product life cycle for highly complex products
- Conduct market research and competitor analyses
- Determine product pricing and develop short- and long-term strategies
- Identify innovative opportunities to modernize product offerings and deliver a unified customer experience
- Integrate product management efforts with sales, marketing, operations, implementation, and customer service strategies
- Own and execute the vision, roadmap, prioritization, and delivery of Banker of the Future journeys, including Banker Prospecting
- Build future-state banker experiences that improve prospecting, client management, sales effectiveness, and productivity
- Translate business requirements into user stories and product requirements
- Drive execution directly with Technology delivery teams
- Partner with project management, banker engagement, Salesforce experience design, and data/prompt engineering SMEs
- Oversee efficient and scalable technical delivery, including responsible use of compute/token resources and a scalable codebase
- Define success metrics, monitor performance, and adjust roadmap priorities based on realized value
- Drive adoption through change management, training, communications, and frontline banker feedback loops
- Stay current on industry trends, competitive innovations, and AI-enabled banker capabilities
- Create product development and deployment plans, including sales training programs and marketing materials
- Manage product financials, investment profiles, revenue, and profit margins
- Provide product trend information to sales and marketing teams
- Enhance product offerings to meet client needs and support growth and operational excellence
- Manage risk by implementing and monitoring effective controls
- Partner with stakeholders to develop products that solve client needs and achieve high adoption
- Develop and influence product strategy across the bank
Requirements
What you’ll need- Demonstrated strategic planning/product management skills
- Strong analytical skills with breadth of view
- Negotiation skills
- 7+ years of relevant experience
- 10+ years of experience in commercial banking, product management, strategy, or technology-enabled transformation, with a track record of hands-on delivery
- Ability to personally execute end-to-end product/journey delivery in a matrixed environment
- Working knowledge of AI-enabled workflows, prompt engineering, and data-driven product design
- Familiarity with Salesforce or comparable CRM/banker workflow platforms
- Bachelor's Degree or equivalent work experience
- Commercial Banking, Corporate Banking, or Treasury Management experience
- Experience with digital transformation, AI-enabled solutions, CRM platforms, or workflow automation tools
- Agile product delivery or customer journey design experience
- Experience working directly alongside Technology development teams on build and delivery
- Availability for 1st shift in the United States of America
- 40 hours per week
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Annual discretionary incentive plan eligibility
- Benefits eligibility
- Paid time off
- Resources and support to contribute to business and community impact