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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading UX and service design for complex enterprise platforms, with a strong focus on internal technical users. Proven ability to define platform strategy, drive product vision, and enhance developer experience through innovative solutions and effective stakeholder collaboration.
Highest-signal resume keywords
15+ Years Leading UXEnterprise Software Delivery StrategyDesign Thinking FacilitationAgile Integration of UXAI-Driven User Experience Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UX DesignService DesignPortfolio Roadmap DevelopmentEnterprise ArchitectureUsability Metrics DefinitionAgile MethodologiesInteraction PatternsDesign Systems ScalingProduct Backlog ManagementTechnical User Needs Analysis
Soft Skills
Cross-Functional CollaborationExecutive InfluenceStakeholder AlignmentInnovation ChampioningFeedback and Guidance Provision
Certifications & Qualifications
Bachelor’s Degree in BusinessBachelor’s Degree in TechnologyBachelor’s Degree in EngineeringBachelor’s Degree in Information SystemsBachelor’s Degree in Computer Science
Industry Keywords
Enterprise PlatformsSDLC WorkflowsGovernanceInvestment Tradeoff DecisionsUser AdoptionDeveloper Experience PrinciplesHuman-in-the-Loop PatternsWorkflow AugmentationAutomation TradeoffsTrust and Control
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Maximize the value of one or more products
- Lead portfolio strategy, prioritization, design process, and execution for the AI/Software Delivery Lifecycle program
- Shape the product and delivery agenda for enterprise software delivery platforms and capabilities
- Balance internal technical-user needs with enterprise priorities, governance, operating model effectiveness, and measurable business value
- Lead user experience and design aspects for a program or portfolio
- Establish design goals and provide guidance and feedback
- Champion innovative solutions, design improvements, and process improvements
- Facilitate innovation, design thinking, and design studio workshops
- Align cross-functional stakeholders and drive portfolio decisions
- Lead product delivery strategy and execution for enterprise software delivery capabilities
- Generate product vision and roadmap
- Communicate product vision and roadmap and drive user adoption
- Collaborate with stakeholders to understand needs and align priorities
- Prioritize and create work for multiple teams
- Create, prioritize, and refine product backlog stories
- Review and accept stories and make scope and requirements decisions
- Partner with teams to maximize value from technology and subject-matter expertise
- Improve developer experience and delivery efficiency
- Advance technology platforms through innovation
- Reduce risk and improve quality through enterprise architecture, governance, consistency, integration, and automation
Requirements
What you’ll need- 15+ years of experience leading UX, service design, or experience strategy for complex enterprise platforms, focused on internal technical users
- Experience defining platform strategy and portfolio roadmaps across multiple teams or lines of business
- Experience in enterprise prioritization, governance, and investment tradeoff decisions within regulated environments
- Ability to drive executive influence across technology leaders, engineering teams, risk partners, and business stakeholders
- Ability to define and execute holistic experience visions across end-to-end SDLC workflows
- Track record establishing and scaling enterprise design systems, UX standards, and interaction patterns
- Expertise in developer experience principles
- Capability in design thinking, service design, and facilitation
- Success translating customer insight and user research into product decisions and measurable adoption outcomes
- Experience integrating UX into Agile and enterprise delivery models
- Ability to define and measure usability, adoption, task efficiency, satisfaction, and productivity metrics
- Understanding of AI-driven user experiences, including human-in-the-loop patterns, transparency, explainability, workflow augmentation, automation tradeoffs, trust, and control
- Ability to balance standardization and flexibility in UX design
- Bachelor’s degree in Business, Technology, Engineering, Information Systems, Computer Science, or a related field
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office flexibility based on role-specific responsibilities and business needs