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Senior Security Engineer – ServiceNow SIR, DLP
Bank of America. Lead end-to-end technology delivery for enterprise ServiceNow Security Incident Response (SIR) and Data Loss Prevention (DLP) capabilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading end-to-end technology delivery for ServiceNow Security Incident Response and Data Loss Prevention, with a strong focus on integration, program execution, and operational readiness. Proven ability to manage complex technology roadmaps, financials, and stakeholder alignment while driving workflow automation and compliance.
Highest-signal resume keywords
ServiceNow DevelopmentSecurity Incident ResponseData Loss PreventionWorkflow AutomationCybersecurity Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
JavaScriptServiceNow ScriptingAPIsIntegration PatternsSoftware Engineering PracticesCase ManagementAutomationEnterprise IntegrationData ModelsApplication Architecture
Soft Skills
LeadershipCommunicationProblem-SolvingInfluencingNavigating Ambiguity
Tools & Technologies
ServiceNowCybersecurity PlatformsDetection TechnologiesOperational PlatformsData Sources
Certifications & Qualifications
Certified System Administrator (CSA)Certified Implementation Specialist – Data Foundations (CIS-DF)Certified Implementation Specialist – Security Incident Response (CIS – SIR)
Industry Keywords
CybersecurityData ProtectionComplianceITIL PracticesRegulatory Requirements
Tech Stack
Tools & technologiesCyber SecurityJavaScriptServiceNow
About the role
Key responsibilities & impact- Lead end-to-end technology delivery for enterprise ServiceNow Security Incident Response (SIR) and Data Loss Prevention (DLP) capabilities
- Bring together technology strategy, engineering, platform development, integration, program execution, and operational readiness
- Lead multiple teams through design, development, testing, implementation, and ongoing evolution of ServiceNow SIR and DLP
- Partner with Cybersecurity Operations, Data Protection, Technology, Risk, Compliance, and business stakeholders
- Own execution and delivery strategy, translating business and cybersecurity requirements into technology solutions
- Manage delivery roadmaps, technical dependencies, engineering execution, resources, financials, risks, and senior stakeholder alignment
- Provide end-to-end leadership for SIR and DLP design, development, testing, implementation, and enhancement
- Establish engineering and delivery practices across deployment, operational readiness, and platform support
- Lead executive-level relationships, cross-team alignment, impediment resolution, and portfolio-level resource, financial, dependency, and delivery management
- Lead SIR and DLP workflows including event intake, enrichment, triage, investigation, case management, escalation, remediation, and closure
- Oversee ServiceNow integrations with security detection, incident response, DLP, data source, and operational platforms
- Drive workflow automation, orchestration, dashboards, reporting, risk-based prioritization, controls, traceability, documentation, and governance
- Establish delivery plans, roadmaps, milestones, dependencies, risks, metrics, dashboards, governance, testing, production readiness, change management, and post-implementation support
- Drive continuous improvement, simplification, standardization, platform modernization, and emerging technology adoption
- Support audit, regulatory, and compliance activities and develop mitigation strategies for technology and delivery risks
Requirements
What you’ll need- Demonstrated experience as a senior technology delivery leader responsible for complex, enterprise-scale technology programs or platforms
- Proven ability to lead multiple engineering and development teams through large-scale technology implementations
- Strong experience with ServiceNow development, implementation, and enterprise integration, preferably within cybersecurity or security operations
- Experience delivering security workflows, case management, automation, and integrations in a large enterprise environment
- Strong understanding of Security Incident Response, Data Loss Prevention, cybersecurity operations, and data protection processes
- Experience integrating ServiceNow with cybersecurity platforms, detection technologies, enterprise data sources, and supporting systems
- Strong understanding of APIs, integration patterns, workflow automation, data models, application architecture, and software engineering practices
- Working knowledge of ServiceNow development technologies, including JavaScript, ServiceNow scripting, and APIs
- Demonstrated experience managing technology roadmaps, delivery dependencies, resources, financials, risks, and executive-level reporting
- Strong leadership and communication skills with the ability to influence across engineering, cybersecurity, business, control, and executive organizations
- Proven ability to navigate ambiguity, simplify complex problems, remove impediments, and drive teams toward measurable outcomes
- Preferred: Experience leading ServiceNow Security Operations / Security Incident Response implementations in a large enterprise environment
- Preferred: Experience with enterprise Data Loss Prevention technologies and DLP case-management processes
- Preferred: Experience leading complex cybersecurity technology transformation programs
- Preferred: Experience in cybersecurity operations, incident response, data protection, and security engineering
- Preferred: Familiarity with ITIL practices and relevant ServiceNow certifications
- Preferred: Knowledge of cybersecurity, privacy, data protection, regulatory, and compliance requirements
- Preferred: Experience leading technology programs involving multiple platforms, integrations, vendors, and organizational stakeholders
- Preferred: Experience driving workflow automation, orchestration, process standardization, and operational transformation
- Preferred: Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering, or a related field, or equivalent professional experience
- Desired certifications: Certified System Administrator (CSA), Certified Implementation Specialist – Data Foundations (CIS-DF), Certified Implementation Specialist – Security Incident Response (CIS – SIR)
- 1st shift (United States of America)
- 40 hours per week
Benefits
Comp & perks- Discretionary incentive eligible; eligible to participate in the annual discretionary plan
- Annual discretionary award based on individual performance, line of business/group performance, and overall Company success
- Benefits eligible
- Access to paid time off
- Resources and support for employees
- Opportunities to learn, grow, and make an impact
- In-office culture with role-specific flexibility based on responsibilities and business needs