Senior Site Reliability Engineer

Bank of America

. Partner with engineering and technology leaders to define objective reliability goals for services .

Posted 9/18/2026full-timeJersey City • New Jersey • United StatesSenior💰 $152,600 - $191,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cloud infrastructure engineering and platform reliability, with a strong focus on Google Cloud Platform (GCP) and automation practices. Proficient in designing observability solutions, implementing Infrastructure as Code (IaC) with Terraform, and leading cross-functional initiatives to enhance service reliability and operational readiness.

Highest-signal resume keywords

Google Cloud Platform (GCP)Infrastructure as Code (IaC)Terraform DevelopmentObservability Solutions DesignIncident Response and Root Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud Infrastructure EngineeringPlatform EngineeringTerraform Modules DevelopmentCI/CD PipelinesMonitoring and Logging ToolsDevSecOps PracticesService Level Indicators (SLIs)Service Level Objectives (SLOs)Automation FrameworksError Budget Policies

Soft Skills

Problem-Solving SkillsEffective CommunicationCollaboration with Cross-Functional TeamsAnalytical SkillsMentoring and Leadership

Tools & Technologies

Log AnalyticsDynatraceResource GraphEnterprise Monitoring ToolsPolicy-as-Code

Industry Keywords

Cloud OperationsGovernance and ComplianceIncident TriageService Health ChecksAutomation Opportunities

Tech Stack

Tools & technologies

AzureCloudDistributed SystemsDNSFirewallsGoogle Cloud PlatformTerraform

About the role

Key responsibilities & impact

Partner with engineering and technology leaders to define objective reliability goals for services
Design observability solutions through instrumentation and dashboards
Identify root causes of complex and high-impact issues
Partner with cross-functional teams to deliver sustainable design patterns
Drive early adoption of non-functional production support requirements
Automate services to improve reliability and efficiency
Serve as a senior technical authority for GCP platform reliability, resiliency, observability, automation, and production readiness
Design and implement reliability patterns for Azure landing zones, private networking, DNS, firewalls, regional resiliency, service health checks, and workload onboarding
Lead platform reliability initiatives including secondary-region readiness, ingress/egress observability, DNS resolver monitoring, GenAI platform health checks, and enterprise dashboard automation
Define and mature SLIs, SLOs, reliability indicators, alerting standards, and service health reporting
Develop Terraform modules, automation frameworks, and CI/CD patterns
Drive observability improvements using Log Analytics, Dynatrace, Resource Graph, dashboards, and enterprise monitoring tools
Identify reliability risks and translate them into roadmaps, remediation plans, automation opportunities, and operational controls
Lead technical investigations for major incidents, recurring problems, platform defects, and service degradation
Partner with security and governance teams on IAM, policy-as-code, vulnerability remediation, control validation, and audit readiness
Provide technical design input for new Azure services and workloads before production adoption
Mentor SRE engineers and establish standards for runbooks, dashboards, health checks, problem records, post-incident reviews, and production-readiness gates
Visualize production support metrics for operational readiness and SRE teams
Develop software solutions and processes to eliminate toil
Create error budget policies and recommend code optimizations, instrumentation, and logging to improve reliability visibility
Plan for capacity bottlenecks, vulnerabilities, error rates, and reliability improvements
Assess monitoring for new changes and enhance application and system monitoring designs
Serve as a subject matter expert in incident triage, failure scenario modeling, and complex problem management investigations
Collaborate with Development and Infrastructure teams to develop SLIs and SLOs

Requirements

What you’ll need

4+ years of experience in cloud infrastructure engineering, platform engineering, or cloud operations, with exposure to Google Cloud Platform (GCP)
Strong hands-on experience with Infrastructure as Code (IaC), including Terraform or Terraform Enterprise
Understanding of software engineering fundamentals, version control, code quality, and basic testing practices for infrastructure code
Experience developing and maintaining Terraform modules and infrastructure configurations
Familiarity with CI/CD pipelines for infrastructure deployment
Working knowledge of DevSecOps practices, including security and compliance checks in automated workflows
Understanding of GCP services and cloud architecture fundamentals, including VPCs, IAM, and load balancing
Exposure to policy-as-code, governance, and compliance requirements in enterprise environments
Experience supporting automation and standardization efforts in cloud deployments
Understanding of monitoring, logging, and observability tools
Hands-on experience with incident response, troubleshooting, and root cause analysis in cloud or distributed systems
Ability to collaborate with engineering, architecture, and security teams
Strong problem-solving and analytical skills
Effective communication skills and ability to document technical solutions clearly
Interest in emerging technologies and automation techniques, including AI/ML where applicable
Availability for 1st shift in the United States of America, 40 hours per week

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Annual discretionary award based on individual performance, line of business/group performance, and overall Company success
Benefits eligible
Access to paid time off
Resources and support to employees
Opportunities to learn, grow, and make an impact
Inclusive workplace
Support for physical, emotional, and financial wellness
Recognition and rewards for performance