Senior Technology Manager

Bank of America

. Build and lead a team delivering technology products and services that meet business outcomes .

Posted 10/15/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in technology leadership, particularly in enterprise release management and change management, with a strong focus on Agile methodologies and Jira-based practices. Proven ability to drive organizational transformation and operational excellence while managing complex cross-functional technology programs.

Highest-signal resume keywords

Technology Leadership ExperienceEnterprise Release ManagementAgile MethodologiesJira-Based Delivery PracticesMicrosoft 365 Platform Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Release ManagementChange ManagementAgileScrumKanbanDevOpsCI/CDIT Risk ManagementData GovernanceOperational Controls

Soft Skills

Executive CommunicationStakeholder ManagementLeadershipOrganizational SkillsAnalytical Skills

Tools & Technologies

JiraServiceNowMicrosoft 365Power PlatformExchangeSharePointOneDriveDefenderPurviewAdobe Cloud

Certifications & Qualifications

PMPSAFeScrumITILAgileJira AdministrationRelease Management Certifications

Industry Keywords

Enterprise PlatformsRegulated Financial InstitutionsCybersecurityComplianceSoftware Release Management

Tech Stack

Tools & technologies

CloudCyber SecurityPMPSDLCServiceNow

About the role

Key responsibilities & impact

Build and lead a team delivering technology products and services that meet business outcomes
Develop technology strategy and ensure technology solutions comply with applicable standards
Promote design, engineering, organizational practices, and modern Agile solution delivery
Coach, mentor, provide feedback, and support hands-on career development
Identify emerging talent and foster leadership skills
Govern and drive the end-to-end release lifecycle across enterprise productivity and collaboration platforms
Establish and evolve a release management framework using Jira, Agile delivery practices, and enterprise change management standards
Improve release transparency, predictability, operational stability, risk management, and speed to value
Lead the release management organization and drive delivery excellence across platform modernization and transformation initiatives
Drive enterprise Jira adoption and standardization
Establish release governance and quality controls
Coordinate complex cross-functional release activities
Manage release-related risks and define executive reporting and performance metrics
Oversee release strategy, governance, planning, dependency management, change control, production readiness, quality assurance alignment, and continuous process improvement
Partner with Engineering, Product Management, Architecture, Operations, Cybersecurity, Risk, Compliance, Audit, and Enterprise Change Management teams
Oversee release governance and execution for Microsoft 365, Power Platform, Microsoft Copilot, Exchange, SharePoint, OneDrive, Defender, Purview, Proofpoint, Trend Micro, Adobe Cloud, and related services
Manage solution delivery and application performance in production, including app health, resiliency, performance, security, data management standards, audits, and reviews
Manage business and technology partner relationships and lead Communities of Practice
Contribute to technology strategy for the technical domain
Create an inclusive and healthy working environment and resolve organizational blockers
Align execution with product strategy by working with product management and stakeholders

Requirements

What you’ll need

10+ years of technology leadership experience supporting large-scale enterprise platforms
5+ years leading enterprise release management, change management, or software delivery functions
Extensive experience implementing and managing Jira-based delivery and release management practices
Deep understanding of Agile, Scrum, Kanban, DevOps, CI/CD, and release governance methodologies
Experience leading cross-functional technology programs across complex enterprise environments
Experience supporting Microsoft 365 platforms, including Exchange, SharePoint, OneDrive, Power Platform, Copilot, Defender, and Purview
Experience within large regulated financial institutions
Familiarity with ITIL, SDLC, and Software Release Management frameworks
Experience supporting cybersecurity, compliance, data governance, and enterprise productivity services
Strong knowledge of IT risk management, operational controls, resiliency, audit, and compliance requirements
Demonstrated experience partnering with QA, Risk, Change Management, and Production Support organizations
Exceptional executive communication, stakeholder management, and leadership skills
Proven ability to drive organizational transformation, operational excellence, and measurable business outcomes
Self-starter and critical thinker able to handle granular requirements while seeing things holistically and strategically
Ability to shift and pivot with changing responsibilities
Ability to prioritize and organize effectively
Ability to learn new technology and business processes as required
Strong interpersonal skills with excellent verbal and written communication
Comfortable sharing ideas and concepts in a highly collaborative team
Exceptional organizational and analytical skills with high attention to detail and effective time management
Ability to handle a fast-paced environment
English speaking/writing
Deep knowledge of Jira, Scrum, and ServiceNow
College degree in Computer Science, Technology, Engineering, or equivalent hands-on experience (desired)
Relevant certifications such as PMP, SAFe, Scrum, ITIL, Agile, Jira Administration, or Release Management certifications (desired)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Career development opportunities
Inclusive workplace culture
In-office flexibility based on role-specific responsibilities and business needs