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Senior Technology Services Lead – Software Engineering, Platform Delivery
Bank of America. Define and drive the technical vision, architecture strategy, and product roadmap for enterprise applications, platforms, and engineering solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in defining technical vision and architecture strategy for enterprise applications, with a strong focus on cloud-native architectures, microservices, and Agile methodologies. Proven ability to lead software engineering teams and manage strategic technology portfolios while ensuring compliance and operational readiness.
Highest-signal resume keywords
Enterprise Application ArchitectureCloud-Native ArchitecturesAgile Software DeliveryDevSecOps PracticesMicroservices Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringSolution ArchitecturePlatform EngineeringApplication ArchitectureSoftware Design PatternsDistributed SystemsAPIsCI/CDInfrastructure as CodeData Engineering
Soft Skills
Executive CommunicationStakeholder ManagementOrganizational Leadership
Tools & Technologies
KubernetesOpenShiftAI/ML PlatformsEnterprise Data PlatformsAnalytics Ecosystems
Industry Keywords
Digital TransformationPlatform ConsolidationEngineering AutomationQuality EngineeringTechnology Risk Management
Tech Stack
Tools & technologiesCloudDistributed SystemsKubernetesMicroservicesOpenShiftSDLC
About the role
Key responsibilities & impact- Define and drive the technical vision, architecture strategy, and product roadmap for enterprise applications, platforms, and engineering solutions
- Lead architecture and design decisions for scalable, resilient, secure, and cloud-enabled software platforms
- Establish engineering standards, design patterns, technology frameworks, and development best practices across multiple teams
- Evaluate emerging technologies and drive modernization initiatives, including platform transformation, automation, AI/ML adoption, and engineering efficiency improvements
- Lead software engineering teams designing, developing, testing, deploying, and supporting enterprise applications and platform services
- Provide technical leadership in application architecture, microservices, APIs, event-driven architectures, distributed systems, and software integration patterns
- Drive adoption of Agile, DevSecOps, CI/CD, Infrastructure as Code, and engineering automation practices
- Own platform strategy, product lifecycle management, and delivery of enterprise software capabilities
- Define requirements, prioritize technology investments, and manage platform roadmaps, product backlogs, delivery milestones, and adoption strategies
- Manage multiple technology initiatives and strategic programs across cross-functional organizations
- Oversee planning, prioritization, risk management, resource allocation, and execution of technology products
- Coordinate delivery across software engineering, architecture, infrastructure, security, and business teams
- Provide leadership for production support, incident management, problem management, release management, and operational readiness
- Establish monitoring, telemetry, dashboards, alerting, operational KPIs, and reliability practices
- Lead risk management, compliance, audit remediation, access governance, and technology control activities
- Lead defect, incident, problem, and change review meetings and release activities
- Manage system stability, resiliency, reliability, and performance
- Serve as an escalation point and leadership point of contact for high-priority incidents and consulting engagements
- Mentor staff, provide technical leadership, and participate in resource interviewing and onboarding
- Direct teams to establish alerts, monitoring, dashboards, and processes for new projects and initiatives
- Perform access reviews, conduct compliance activities, and serve as a delegate for administrative processes
- Support change implementations and proactively identify potential issues
Requirements
What you’ll need- 15+ years of progressive experience in software engineering, solution architecture, platform engineering, and enterprise technology leadership
- 8+ years of experience leading software engineering teams and delivering enterprise-scale technology solutions
- Strong background in application architecture, software design patterns, distributed systems, APIs, microservices, and modern software development practices
- Experience building and managing enterprise platforms, shared services, developer platforms, or large-scale business applications
- Proven ability to define product strategy, technology roadmaps, and engineering direction while balancing business priorities and technical considerations
- Experience leading Agile software delivery and DevSecOps organizations
- Strong understanding of SDLC, CI/CD, quality engineering, architecture governance, and technology risk management
- Experience managing strategic technology portfolios, budgets, and cross-functional delivery teams
- Strong executive communication, stakeholder management, and organizational leadership skills
- Experience with enterprise data platforms, data engineering, analytics ecosystems, and data product development
- Experience with cloud-native architectures, container platforms, Kubernetes/OpenShift, platform engineering, and Infrastructure as Code
- Experience developing internal developer platforms, self-service engineering capabilities, and enterprise automation solutions
- Experience leading application modernization, platform consolidation, and digital transformation initiatives
- Knowledge of AI/ML platforms, enterprise search, RAG architectures, workflow orchestration, and intelligent automation capabilities
- Experience managing globally distributed engineering organizations and large-scale technology portfolios
- First shift availability in the United States of America
Benefits
Comp & perks- Affordable, competitive, and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Career development opportunities
- Coaching, mentoring, feedback, and career development
- Full-time schedule, 40 hours per week