Technology Operations Specialist

Bank of America

. Plan, develop, and implement infrastructure solutions aligned with deployment requirements, playbooks, and technical blueprints .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $81,200 - $134,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and supporting Linux/UNIX-based systems, with strong scripting skills in Python, Perl, and Shell. Capable of translating business requirements into effective infrastructure solutions while ensuring system stability and performance.

Highest-signal resume keywords

Linux System ManagementScripting with Python, Perl, and ShellEmail Routing Infrastructure SupportMonitoring Technologies (SPLUNK, NAGIOS)Problem Identification and Resolution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Linux SystemsScriptingEmail RoutingSMTPEmail Hygiene SystemsAnti-spamAntivirusMalware PreventionData Loss PreventionTroubleshooting

Soft Skills

Excellent Communication Skills

Tools & Technologies

SPLUNKNAGIOS

Industry Keywords

Infrastructure SolutionsSystem DesignLifecycle ManagementIncident Management24x7 On-call Support

Tech Stack

Tools & technologies

LinuxPerlPythonSMTPSplunkUnix

About the role

Key responsibilities & impact

Plan, develop, and implement infrastructure solutions aligned with deployment requirements, playbooks, and technical blueprints
Manage stability, resiliency, reliability, and performance of supported systems
Fulfill business user and operations requests and communicate technical status updates
Translate business requirements into infrastructure and system designs
Collaborate with technology stakeholders, project management, solution engineering teams, and technical service providers on design and deployment
Support change implementations and identify potential issues
Perform access and physical provisioning and deprovisioning for infrastructure and applications
Provide consulting services to Core Technology Infrastructure and technical partners
Execute procedures reliably and escalate incidents appropriately
Provide release support and manage engagement across audiences
Provide full lifecycle management of infrastructure and application environments
Operate and support Linux/UNIX-based messaging systems
Troubleshoot and triage production problems and participate in incident and problem management
Contribute to product and service design, development, implementation, assessment, and optimization
Manage and support Email Routing infrastructure applications
Install, configure, and troubleshoot applications supporting Email Routing infrastructure
Monitor, measure, report, and review application service performance, availability, and capacity
Facilitate reactive and proactive problem resolution, including classification, prioritization, root-cause documentation, and remediation
Collaborate with Architecture and Engineering peers on solution planning, testing, complex troubleshooting, and problem resolution
Participate in 24x7 on-call support for the MCS UNIX Team

Requirements

What you’ll need

5+ years with strong OS background with Linux systems
5+ years strong scripting/development skills with Python, Perl, and Shell
Experience with SMTP Email relaying and routing
Experience with Email Hygiene systems, including Anti-spam, Antivirus, Malware Prevention, and Data Loss Prevention
Experience with monitoring technologies (SPLUNK, NAGIOS)
Proven experience in problem identification, troubleshooting and resolution
Excellent written and verbal communication skills
Availability for 24x7 on-call rotation, including nights and weekends
Ability to work 1st shift in the United States of America
Ability to meet required SLAs

Benefits

Comp & perks

In-office culture supporting collaboration, engagement, and career development
Opportunities to learn, grow, and make an impact
Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Paid time off
Resources and support to make an impact
Annual discretionary incentive plan eligibility